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About the Role

A Digital Solution Advisor is at the cutting edge of customer engagement, innovating the way of Digital Selling in sales cycles on top of traditional customer engagement model. He/she possesses advanced/expert level knowledge of SAP and partner software solutions and participates in sales cycles as a member of the virtual account team in support of the sales account strategy. Senior Digital Solution Advisors also take on the role of a Solution Captain, managing complex customer engagements and collaborating with partners.

Responsibilities

Sculpt and deliver unparalleled sales presentations on SAP and partner software solutions, tailored for discerning audiences, including top-tier company executives.
Articulate the sales message, differentiate SAP, and leave a strong and positive impression.
Intertwine customer challenges with SAP solutions to form a captivating narrative.
Curate and maintain a sophisticated asset library, optimizing for volume and efficiency in no-touch/low-touch transaction methods.
Spearhead in-depth discovery sessions with potential clients.
Devise customer roadmaps, guiding them from existing IT landscapes to innovative Cloud realms.
Enhance RFx completions, ensuring proposals exude expertise.
Employ modern tools like AI-led video creation, AI-powered demo customization, GPT & similar tools.
Oversee smooth transitions post-sale.
Create powerful narratives for high-profile events and presentations.
Manage complex customer engagements and partners (Senior Digital Solution Advisors).
Lead webinars/seminars and align with Marketing and Sales Development Executive (SDE) for demand generation.
Craft demand generation narrative, ensuring campaigns and content underscore unique selling propositions and address core market challenges.
Advise in account & territory planning, positioning as an expert in SAP's solutions/LoB portfolio (Senior Digital Solution Advisors).
Collaborate with Marketing, SDE, and Digital Hub teams to drive SAP’s strategic direction (Senior Digital Solution Advisors).
Curate and innovate digital content for customer-facing situations, aligning with advanced solution insights and market trends.
Lead in creating effective digital content and enable how-to-use for related parties (Senior Digital Solution Advisors).

Requirements

Demonstrable knowledge of SAP S/4HANA – either in Finance or Manufacturing/Production Planning & EAM or Supply Chain (warehousing, transportation or supply chain planning).
Minimum 7 years’ experience in customer facing roles (implementation/technology consulting or presales/sales engineering).
Demonstrable track record of successfully navigating complex digital solution presentations, handling technical challenges, and building collaborative bridges between sales, digital and SAP partners.
Understanding of sales processes.
Experience in driving digital transformation in presales, advocating for innovative digital tools, and steering teams through intricate digital sales cycles.
Confident with topics like Cloud in the B2B environment, Hosted Services, and SaaS/ PaaS models, cloud-based commerce/ business networks.
Conversational fluency in English mandatory.
Additional language fluency is a bonus.
Experience in working with customers across different countries is highly desirable.

Skills

Advanced/expert level knowledge of SAP and partner software solutions
Deep solution knowledge
Drive for innovative, engaging experiences
Knowledge of products
Digital Selling
Customer engagement
Sales presentations
Discovery sessions
Customer roadmaps
RFx completions
AI-led video creation
AI-powered demo customization
GPT & similar tools
Webinars/seminars
Content creation
Digital content innovation
Cloud in B2B
Hosted Services
SaaS/PaaS models
Cloud-based commerce/business networks
Competitive ERP solutions (added advantage)
Leadership skill (Solution or Project proposal, Project team, Internal Initiative etc) (added advantage for Senior Digital Solution Advisor)

Location

Hybrid

Work Type

Regular Full Time

Experience Level

Minimum 7 years’ experience in customer facing roles
Professional

Benefits

Constant learning
Skill growth
Great benefits
Team that wants you to grow and succeed

About the Company

We help the world run better.
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you.
We're builders touching over 20 industries and 80% of global commerce.
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.
At SAP, you can bring out your best.

Equal Opportunity

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.
At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.