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About the Role

This position focuses on day-to-day operations to ensure the full functionality of the workspace, supporting business needs. It involves overseeing reception, security, maintenance, mail room, and janitorial services to meet customer requirements.

Responsibilities

• Create a pleasant work environment for employees.
• Develop intra-office communications regarding building information.
• Ensure reception, security, mail room, and janitorial services meet associate and guest needs.
• Receive and manage daily requests from associates, engaging landlord maintenance or vendors.
• Respond to associate requests in a timely and professional manner.
• Create and maintain vendor service level agreements (SLAs) and audit services regularly.
• Obtain vendor price quotations, prepare POs, and monitor invoice processing.
• Drive cost savings initiatives and identify services for adjustment or bidding.
• Liaise with site landlords to implement and monitor planned building maintenance.
• Ensure compliance with local regulations.
• Liaise with the ESG team, execute strategy, and ensure sustainability data delivery.
• Coordinate with Project Manager(s) for renovation and relocation plans.
• Work closely with Corporate Security to implement on-site safety standards.
• Collaborate with the Global Crisis Response team for emergency situations.
• Collaborate with FM on-site team members.

Requirements

• Bachelor's degree or a combination of relevant education and experience.
• Minimum of 3+ years of progressively responsible experience in facilities operations.
• Experience managing on-site vendors and services.
• Thorough knowledge of facilities operations procedures and techniques.
• Excellent communication skills (written and verbal).

Skills

• Communication skills

Location

• Hybrid

Work Type

• Hybrid

Experience Level

• 3+ years

Education Level

• Bachelor's degree

Salary/Compensations

• GBP 29900 - GBP 35000

Benefits

• Private Medical Insurance
• Flexible working environment
• Learning & Development
• Great team culture
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About the Company

• NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.
• In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.
• NIQ delivers the Full View™ with a holistic retail read and comprehensive consumer insights through advanced analytics and state-of-the-art platforms.
• NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

Equal Opportunity

• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve.
• We believe that embracing a wide range of perspectives drives innovation and excellence.
• All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.
• We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.