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About the Role

The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, and documentation of projects or tasks.

Responsibilities

• Problem management and escalation of issues in a timely manner
• Prioritization of tasks and meeting of deadlines, excellent time management skills
• Excellent troubleshooting and assessment skills
• Excellent written/verbal communication skills
• Must be a team player with outstanding customer service skills
• Entry of time sheets, expense reports and documentation on or before deadline
• Keep up-to-date on market trends, theory and new ways of doing things; embrace change
• Assist with change-management activities
• Prepare and deliver complete and concise documentation for all projects
• Present progress reports to immediate supervisor and or Project Manager (if so assigned)
• Help turn business problems into technical solutions
• Manage deployment of equipment in compliance with established technology policies
• Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues

Requirements

• 2+ years experience in IT related study or field
• Must possess basic knowledge and experience with Windows 7/8/10
• Must possess basic knowledge and experience with Microsoft Office suite
• Must possess basic knowledge and experience with Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.)
• Understanding of basic network concepts
• Understanding of application, desktop, and server virtualization
• Understanding of Desktop Deployment / Imaging
• High School Degree required
• Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required

Skills

• Windows 7/8/10
• Microsoft Office suite
• Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.)
• Basic network concepts
• Application, desktop, and server virtualization
• Desktop Deployment / Imaging
• File Permissions (NTFS & Sharing)

Location

• Frequent local travel required

Work Type

• Hybrid Work Options

Experience Level

• 2+ years experience

Education Level

• Associate's Degree or higher preferred
• Bachelor’s Degree a plus

Benefits

• Paid Time Off
• Paid Holidays
• Medical
• Dental
• Vision
• 401(k) with employer match contributions

About the Company

• Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success.
• Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients.
• Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.