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About the Role
Support the delivery, operation, and continuous improvement of NESA’s cloud and hybrid infrastructure environments. This role is responsible for building, automating, and maintaining secure, reliable, and cost-effective cloud services across AWS, Azure, and on-premises infrastructure, ensuring technology platforms are secure, resilient, and aligned with organizational and government standards.
Responsibilities
- Implement, operate, and support cloud infrastructure and platform services across AWS and Azure.
- Provision, configure, and automate cloud resources to improve reliability, consistency, and operational efficiency.
- Monitor cloud environments for performance, security, availability, and cost optimization opportunities.
- Support deployments, upgrades, patching, backups, and incident resolution activities.
- Maintain cloud configurations, operational procedures, and technical documentation.
- Collaborate with architects, ICT teams, MSPs, and vendors to support service delivery and operational outcomes.
- Support the integration of cloud services with core infrastructure components including Active Directory, Windows and Linux servers, networking, and storage.
- Assist with the testing, validation, and operational handover of new and enhanced cloud services.
Requirements
- Experience supporting cloud platforms (AWS and/or Azure) in a complex enterprise environment.
- Strong foundations in infrastructure technologies, including Windows/Linux servers, virtualisation, networking, storage, and backup solutions.
- Hands-on experience working across hybrid environments that integrate cloud and on-premises services.
- Knowledge of cloud security, governance, and compliance principles, with a focus on secure and reliable service delivery.
- Experience monitoring, troubleshooting, and optimising cloud environments for performance, availability, and cost.
- Ability to work collaboratively with architects, ICT teams, vendors, and managed service providers to deliver business outcomes.
- Strong analytical, problem-solving, and communication skills, with a focus on continuous improvement.
- Experience in NSW Government or other regulated environments will be highly regarded.
- Exposure to both AWS and Azure cloud platforms will be highly regarded.
- Tertiary qualifications in information technology and/or industry experience in a related field.
- A current NSW Working with Children Check (WWCC) clearance for paid employment is required before commencing in this role.
Skills
- AWS
- Azure
- Cloud infrastructure
- Hybrid infrastructure
- Infrastructure as Code
- Automation
- Monitoring
- Troubleshooting
- Cost optimization
- Windows Server
- Linux Server
- Virtualisation
- Networking
- Storage
- Backup solutions
- Cloud security
- Governance
- Compliance
- Active Directory
- SuccessFactors
Location
- Wynyard station
- Hybrid work arrangements available
Work Type
- Full-time
- Temporary
- Hybrid
Experience Level
- Clerk Grade 7/8
Education Level
- Tertiary qualifications in information technology and/or industry experience in related field
Salary/Compensations
- $113,574 to $125,720 p.a.
Benefits
- Employer’s contribution to superannuation
- Leave loading
- Flexible working arrangements
- Generous leave entitlements
- Access to discounted health and fitness memberships via Fitness Passport
- Employee assistance program
- Annual flu vaccinations
- Salary packaging options
About the Company
- At the NSW Education Standards Authority (NESA), we are dedicated to carrying out meaningful work that drives improvements and elevates student achievement across NSW, now and into the future.
- We accomplish this by supporting all school sectors with high-quality syllabuses, assessment (including managing the HSC and NAPLAN), teaching standards (e.g., accrediting teachers) and school environments (including setting and monitoring school standards).
- NESA is a unique organisation in NSW (of around 740 FTE staff) with significant state-wide impact.
Equal Opportunity
- We particularly welcome applications from Aboriginal and Torres Strait Islander people, people with disability, people of all ages, genders, cultural and linguistic backgrounds and the LGBTQIA+ community.