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About the Role
Lead Council’s Spatial and Customer Information function, managing the Geographic Information System, property system, and related datasets to support high-quality spatial products and services. Enhance customer experience through continuous improvement, service monitoring, stakeholder engagement, and effective team leadership.
Responsibilities
- Provide effective people leadership, coaching and support to team members to achieve outcomes.
- Lead the delivery of Council’s Spatial and Customer Information function.
- Manage Council’s Geographic Information System and property system, including datasets, spatial analysis and related services.
- Manage and maintain Council’s property numbering policy and process.
- Manage and maintain Council’s Name and Address Register.
- Deliver high-quality customer service to internal and external customers.
- Review services, monitor service levels and identify opportunities for continuous improvement.
- Lead special projects as required.
Requirements
- Tertiary qualifications in Spatial Information, GIS or a related discipline.
- Current Class C Driver’s Licence.
- Demonstrated experience leading people and teams to achieve outcomes.
- Experience in Spatial Information related services.
- Specialised knowledge and experience in property, GIS and related systems.
- Strong written and verbal communication skills, with the ability to explain technical concepts to technical and non-technical audiences.
- Sound collaboration and negotiation skills, with the ability to build effective stakeholder relationships.
- A demonstrated commitment to Council’s values.
- Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check.
- Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights.
Skills
- Spatial Information
- GIS
- Property systems
- Data management
- Customer service
- Team leadership
- Communication
- Collaboration
- Negotiation
Location
- Canterbury Bankstown, NSW
Work Type
- Permanent
- Full-time
Experience Level
- Experienced Team Leader
Education Level
- Tertiary qualifications in Spatial Information, GIS or a related discipline
Salary/Compensations
- $126,229 plus 12% superannuation
Benefits
- Supportive and collaborative team environment
- Opportunity to lead a specialist team
- Access to Council’s employee benefits, including health and wellbeing programs
- Learning and development opportunities
- Flexible working arrangements
About the Company
- The City of Canterbury Bankstown is one of the largest councils in NSW with one of the most culturally, socially and economically diverse communities.
- We deliver 28 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 385,000 residents.
Equal Opportunity
- CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.
- We want our workplace to reflect the diverse community we serve.
- We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds.