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About the Role

Fiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers. This role is responsible for driving market requirements for Fiserv’s Gift Solutions team, acting as the SME interface to clients, sales, and operational teams to identify business requirements, partnerships, and consult based on merchant value closed loop industry. The position requires daily interaction with cross-functional internal teams and clients to identify and lead product strategy and development, partnering with technical teams to identify and build features and functionality that meet stored value market needs and ultimately increase revenue and client satisfaction.

Responsibilities

Responsible for conception through end-of-life ownership for a specific product, product group or product line including product management, product development and business development.
Manage, track and report product performance throughout its lifecycle including product strategy, product planning and issue prioritization.
Drive product development life cycle from concept, design, testing, and production deployment, and product commercialization, including all improvements of road map and statement of direction development.
Lead peers and dotted line relationships through the project lifecycle to deliver development efforts.
Maintain awareness and understanding of customer and market needs.
Develop business cases to support new product recommendations.
Act as a primary negotiator between internal stakeholders and clients to resolve problem statements and uses cases.
Provide relevant product information and expertise to support sales effort.
Assist with the education and merchant closed loop programs and stored value features and functionality.

Requirements

Bachelor’s degree or higher in related field or equivalent work experience
7+ years of product management experience preferably in B2B SaaS or e-commerce
Proven track record of delivering successful third-party integrations
Strong understanding of APIs, webhooks, and their documentation
Ability to work closely with engineering teams to scope and deliver technical solutions
Experience collaborating with external partners, including negotiating priorities, aligning on roadmaps, and driving successful outcomes that drive revenue
Experience bringing integrated products to market, including coordinating with marketing and sales to drive adoption and customer success
Adept at working in agile methodologies, partnering with Product Design and Eng to lead fast iteration cycles
Proven record using data to drive decision making and impact measurement
Experience working in the digital/mobile wallet or payments space is a strong plus
Experience working in B2B/2C / dual sided platforms and marketplaces a strong plus

Skills

Product Management
B2B SaaS
E-commerce
Third-party integrations
APIs
Webhooks
Technical solutions
External partner collaboration
Agile methodologies
Product Design
Data-driven decision making
Digital/mobile wallet
Payments
B2B/2C platforms
Marketplaces

Location

Japan

Work Type

Full-time

Experience Level

7+ years of product management experience

Education Level

Bachelor’s degree or higher in related field or equivalent work experience

About the Company

Fiserv is a global leader in Fintech and payments, and we move money and information in a way that moves the world.
We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely.
There's a reason why Fiserv is the global leader in information management and electronic commerce systems for the financial services industry. It's our people.
If you are a talented professional who gets excited by the challenge of helping Fiserv lead the transformation of financial services technology for our clients' benefit, we encourage you to explore career opportunities with Fiserv, where turning possibilities into realities is the norm.

Equal Opportunity

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.