About the Role
High Point FCU is seeking a motivated individual to support daily branch operations, guide Teller staff, and ensure a seamless member experience. This role is ideal for someone passionate about exceptional member service, mentoring others, and committed to fostering accurate, efficient, and professional service.
Responsibilities
- Assist with teller training, scheduling, and daily operations
- Process member transactions accurately and efficiently
- Support branch and vault balancing, audits, and check processing
- Ensure adherence to CU policies, regulatory guidelines, and service standards
- Educate members and staff about CU products and services
- Foster a positive and supportive team environment
- Oversees teller operations in the absence of the Head Teller
Requirements
- 2+ years of teller experience required
- Strong communication and customer service skills
- Prior mentoring, coaching or training experience preferred
- Ability to motivate and coach staff in a fast-paced setting
- Knowledge of credit union products, policies, and procedures
Location
- Olean, NY
Work Type
- Full-time
Experience Level
- 2+ years
Salary/Compensations
- $18.00-$20.50/ hour
About the Company
- High Point Credit Union is an equal opportunity employer.
Equal Opportunity
- All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
