About the Role
The London HART Hub is a low barrier recovery-oriented space supporting individuals experiencing homelessness with mental health and addiction needs. It aims to improve client health and wellbeing through high-quality, evidence-informed, respectful, trauma-informed, culturally appropriate, and compassionate care. The hub connects individuals with a continuum of care tailored to their needs, providing access to transitional supportive housing, safety, basic needs, healthcare, and mental health and addiction services in one location.
Responsibilities
- Provide a welcoming, safe, and trusting environment for vulnerable individuals through intake, screening, assessment, and treatment planning, income and employment support, and supportive housing.
- Support clients on their journey towards physical/mental health improvement, providing integrated care plans that encompass acute and primary care, mental health, addictions, income, transportation, and safety.
- Ensure client's basic needs are met, including food, showers, hygiene, and a place to rest.
- Provide referrals to other supports and resources for overall wellness.
- Assist with the development of care plans, navigating local services, and engaging in proactive crisis intervention.
- Provide one-on-one and group counselling sessions with a strengths-based wellness approach.
- Provide navigation assistance, connection to resources, and collaboration with established justice supports for those involved with the criminal justice system.
- Assist with transportation needs upon intake, including obtaining travel assistance.
- Provide accessible communication options for clients with varying needs and literacy levels.
- Ensure client records are updated according to organizational standards, discipline-specific guidelines, and PHIPA legislation, handling them in accordance with privacy laws and organization policy.
- Provide support for additional HUB sites as required.
Requirements
- Must have a Police Vulnerable Sector Check completed in the last six months.
- Completed post-secondary education in a mental health or addictions related field.
- Valid driver's licence and access to a vehicle with adequate insurance to carry out job duties/transport clients.
- Ability to attend work regularly.
Skills
- Non-Violent Crisis Intervention (NVCI)
- ASIST Suicide Intervention
- Standard First Aid
- Experience working with individuals with addictions or problematic substance use
- Experience working with individuals with mild, moderate, and serious mental illness
- Experience working with individuals experiencing homelessness
- Residential/community housing experience
- Familiarity with the Residential Tenancies Act
- Experience in crisis intervention/management and crisis resolution
- Experience working with individuals with an ABI or Developmental Disability
- Experience working in a community-based setting
- Knowledge of community resources
- First Aid & CPR
- CPI certifications
- Bilingual both official languages (preferred)
Location
- London, Ontario (London Zone)
Work Type
- Part-Time
- Contract
- Onsite
Experience Level
- Level 1 – Direct Service
- Grid progression based on seniority up to Level 8
Education Level
- Post-secondary education in a mental health or addictions related field
Salary/Compensations
- Starting rate: $27.14 per hour (Level 1 – Direct Service)
- Regulated rate: $30.01 per hour (Level 1 – Direct Service)
- Non-regulated rate up to $34.41 per hour
- Regulated rate up to $37.26 per hour
- Premiums of $2.00 for eligible Evening/Night and Weekend Shifts
Benefits
- 9% in lieu of benefits
- Immediately eligible for optional enrollment in the Healthcare of Ontario Pension Plan (HOOPP)
About the Company
- Canadian Mental Health Association Thames Valley Addiction and Mental Health Services
Equal Opportunity
- We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities.
- If you require accommodations related to a disability at any point during the recruitment process, please contact Human.Resources@cmhatv.ca.
