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About the Role

Air Liquide Healthcare Australia is seeking a Retail/CPAP Therapy Consultant for their Bondi clinic. This role is crucial for enhancing customer care and managing sleep apnea treatments, collaborating with physicians to create tailored treatment plans.

Responsibilities

• Initial point of contact for both new and existing clients
• Conduct diagnostic evaluations, including titration studies, for patients experiencing sleep-disordered breathing
• Offer guidance on CPAP equipment, setup and ongoing service requirements
• Provide follow-up appointments for newly diagnosed patients and ongoing support for existing patients
• Educate patients and their families about sleep disorders, evaluation procedures, and available treatment options
• Collaborate with healthcare professionals and service providers
• Promote and upsell our product range and services
• Maintain and sterilise clinic equipment

Requirements

• Previous experience in a retail, healthcare or sales environments highly regarded
• Good communication skills
• Experience with customer service across all stages of customer interaction
• Keen interest in CPAP therapy and sleep medicine disciplines
• Strong organisational and administrational skills

Location

• Bondi

Work Type

• Full-time

Salary/Compensations

• Base plus Sales Incentive Bonus

Benefits

• 14 weeks paid parental leave
• Family and social activities
• A professional environment with a focus on wellbeing
• Salary Continuance Insurance
• Local and global opportunities
• Health and wellbeing initiatives
• Retail discount programs with over 350 retailers
• Employee social events
• One paid volunteering day each year
• Long-term career development opportunities nationally and/or internationally across the Air Liquide Group

About the Company

• A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients.
• Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.
• Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.
• Join us for a stimulating experience: you’ll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.

Equal Opportunity

• We are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
• We welcome and consider applications from all qualified applicants, regardless of their background.
• We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.