Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Responsible for investigating and confirming the facts of loss for complex automobile accidents, determining coverage, liability, and damages. Adjusts and negotiates claims within the limit of authority, and mentors junior employees. This specialty role focuses on attorney-represented claims with values up to $100,000, primarily soft-tissue injuries with occasional complex cases.

Responsibilities

• Investigates and confirms facts of loss for complex automobile accidents.
• Determines coverage, liability, and damages for claims.
• Adjusts and negotiates claims within the limit of authority.
• Mentors and provides direction to junior employees.
• Handles attorney-represented claims with values up to $100,000.
• Focuses primarily on soft-tissue injuries, with occasional exposure to complex cases like fractures.
• Supports litigation across Northeastern states, including Maryland and Michigan.
• Recognizes and identifies vehicle body parts or other potential property damage.
• Identifies customer needs and meets them using appropriate customer service skills.
• Determines subrogation or fraud potential and how to handle for complex cases.
• Applies advanced understanding of insurance policies, the industry, and organizational relationships.
• Recommends process improvements.
• Applies increased experience in the Sr Adjuster level or a rotation into a specialty position.
• Learns how to review, evaluate, and negotiate moderate to complex/catastrophic injury claims.
• Handles investigation regarding all aspects of complex auto claims (coverage, liability, and damages) with discretion and independence within increased authority.

Requirements

• 2+ years of attorney-represented claims experience.
• Must be located in the northeastern states.
• Candidates must possess authorization to work in the United States.
• Must have a dedicated, private workspace free from distractions when working from home.
• Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Skills

• Automobile Accidents
• Bodily Injury Claims
• Case Management
• Claims Administration
• Claims Resolution
• Claims Review
• Customer Satisfaction
• De-Escalation
• Fractures
• Insurance Claims
• Insurance Coverage
• Insurance Coverage Analysis
• Insurance Policies
• Litigation
• Multitasking
• Negotiation
• Personal Injury Claims
• Prioritization
• Relationship Management
• Soft Tissue
• Time Management

Location

• Northeastern states

Work Type

• Remote
• Hybrid

Experience Level

• 2+ years

Salary/Compensations

• BI Adjuster Cons I: $50,000 - $86,400
• BI Adjuster Cons II: $56,000 - $93,250
• BI Adjuster Sr Cons I: $68,500 - $117,700
• BI Adjuster Sr Cons II: $70,100 - $124,500

Benefits

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Monthly connectivity reimbursement for eligible remote employees.
• Opportunity to grow career and gain deeper experience in litigation handling.

About the Company

• National General is a part of The Allstate Corporation, offering innovative insurance solutions.
• National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City.
• National General traces its roots to 1939, with a financial strength rating of A– (excellent) from A.M. Best.
• Provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products.
• A specialty personal lines insurance holding company.
• Allstate helps protect nearly 16 million households with auto, home, life, and retirement products.
• Allstate offers an environment that fosters innovative thinking.

Equal Opportunity

• National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories.
• All qualified applicants will receive consideration for employment regardless of any characteristic protected by law.
• It is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran.
• For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
• For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
• It is the Company’s policy to employ the best qualified individuals available for all jobs.
• Any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race, religion, sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited.