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About the Role

The Interim Manager, Peer to Peer Fundraising (Leave Coverage) is responsible for the day-to-day execution of Doctors Without Borders' community fundraising programs. This role oversees peer-to-peer campaigns, Facebook fundraising, supporter engagement, fundraising platforms, and rapid response fundraising support to ensure the program meets its annual revenue targets. The Manager will ensure fundraising programs run smoothly, supporters receive timely assistance, campaigns are delivered on schedule, and program performance is tracked and reported.

Responsibilities

Manage the day-to-day execution of community fundraising programs.
Oversee peer-to-peer campaigns, Facebook fundraising, and supporter engagement.
Manage fundraising platforms and rapid response fundraising support.
Ensure program meets annual revenue targets.
Ensure fundraising programs run smoothly and supporters receive timely assistance.
Ensure campaigns are delivered on schedule.
Track and report on program performance.
Prospect strategic opportunities to create long-term value.
Identify and develop new audience segments or donors.
Build trust and loyalty with potential and existing donors.
Design, develop, and deliver the donor engagement strategy.
Secure reliable, sustainable, and efficient resources.
Drive awareness and consideration through brand positioning.
Deploy and champion technological systems and capabilities.
Lead a significant channel, product, or service within the marketing program.
Manage the development and execution of fundraising events.
Foster relationships with content creators and fundraisers.
Manage post-event reports and analysis.
Plan and deliver stakeholder engagement activities.
Manage a portfolio of projects.
Manage the development and delivery of marketing communications and storytelling.
Prepare and coordinate data and analytics reports.
Adapt to changing circumstances and thrive in various scenarios.
Assess situations and environments swiftly and accurately.
Identify, analyze, and capitalize on marketing opportunities.
Establish expertise, authority, and trust.
Focus MSF-USA on fulfilling the needs of peer-to-peer fundraising audiences.
Build strong relationships and deliver solutions geared to aiding others.
Solicit feedback and data; convey a clear understanding of team service levels.
Take action when standards are not met by the team.
Align processes with organizational needs.
Make sense of complex, high quantity, and sometimes contradictory information.
Consistently look at complex issues from many angles.
Swiftly cut to the core issue; separate root causes from symptoms.
Take a broad view when approaching issues, using a global lens.
Adjust organizational practices to meet unique needs of different regions or countries.
Create new and better ways for the organization to be successful.
Approach professional work in unique or innovative ways.
Offer original ideas.
Appreciate others' creative ideas and solutions and provide helpful input.
Consistently achieve results, even under tough circumstances.
Regularly push self to achieve outstanding outcomes.
Consistently establish bold goals for own performance.
Show great tenacity to complete goals/initiatives in a timely way.
Hold self and others accountable to meet commitments.
Build partnerships and work collaboratively to meet shared objectives.
Readily involve others to accomplish goals; stay in touch and share information.
Discourage "us versus them" thinking; show appreciation for others' ideas and input.
Develop and deliver multi-mode communications that convey a clear understanding of unique audience needs.
Listen attentively and take an interest.
Keep others well informed; convey information clearly, concisely, and professionally.
Recognize the value that different perspectives and cultures bring.
Confront stereotyping and offensive comments promptly.
Behave with great sensitivity toward differences in cultural norms, expectations, and communication styles.
Build strong-identity teams that apply diverse skills and perspectives to achieve common goals.
Handle conflict situations effectively.
Build formal and informal relationship networks inside and outside the organization.
Paint a compelling picture of the vision and strategy that motivates others to action.
Gain the confidence and trust of others through honesty, integrity, and authenticity.
Model honesty and authenticity and encourage others to be up front.
Demonstrate reliability and place a strong emphasis on meeting commitments.
Fairly represent others' positions.
Operate effectively, even when things are not certain or the way forward is not clear.
Respond effectively to unclear situations, seek to resolve ambiguity and make progress.
Seek guidance on how to adapt to changes.
Respond with appropriate composure and effectiveness.
Adapt approach and demeanor in real time to match shifting demands of different situations.
Serve as an example of adaptability and provide guidance and support to help others adapt.
Consider the needs of clients, constituents, and the organization; shift priorities appropriately.
Rebound from setbacks and adversity when facing difficult situations.
Plan and prioritize work to meet commitments aligned with MSF-USA goals.
Interpret and apply understanding of key financial indicators to make better business decisions.
Anticipate and adopt innovations in organizational digital and technology applications.
Determine and analyze trends from collected data to assist in compiling reports for decision-making.
Plan and manage small project work assignments within desired cost, time, and quality parameters.
Apply knowledge of MSF-USA and the industry to advance the organization’s goals.

Requirements

Minimum 5 years of relevant experience in community fundraising, peer-to-peer fundraising, digital fundraising, nonprofit marketing, supporter engagement, or related fields.
Minimum 2 years of experience working with fundraising, community engagement, and supporter platforms such as DonorDrive, GoodUnited, Facebook Fundraising, Tiltify, Salesforce, or similar tools.
Minimum 2 years experience working with CRM and marketing technology platforms, including Salesforce and related fundraising systems.
Minimum 5 years of experience managing fundraising campaigns, supporter engagement programs, community fundraising initiatives, or fundraising events from planning through execution and reporting.
Proven advanced project management skills, including producing project timelines, closeout analytics reports and narrative documents.
Ability to manage multiple priorities and respond quickly to time-sensitive fundraising opportunities, including emergency and rapid response fundraising efforts.
Ability to work with a minimum of supervision.
Travel to promote MSF at in-person events, i.e., fundraising events, conferences, and conventions.
Will spend at least 10-15% of time traveling.

Skills

Community fundraising
Peer-to-peer fundraising
Digital fundraising
Nonprofit marketing
Supporter engagement
Fundraising platforms
Facebook Fundraising
DonorDrive
GoodUnited
Tiltify
Salesforce
CRM
Marketing technology platforms
Project management
Data analysis
Marketing communications
Storytelling
Stakeholder management
Financial acumen
Tech savvy
Presentation skills
Written communication skills
Organizational insight

Location

NYC (Hybrid- in office Tuesdays and Wednesdays)

Work Type

Hybrid

Experience Level

Minimum 5 years of relevant experience
Minimum 2 years of experience working with fundraising, community engagement, and supporter platforms
Minimum 2 years experience working with CRM and marketing technology platforms
Minimum 5 years of experience managing fundraising campaigns, supporter engagement programs, community fundraising initiatives, or fundraising events

Salary/Compensations

$88,822 - $133,233 annually

About the Company

Doctors Without Borders/Médecins Sans Frontières (MSF) is an independent international organization that provides medical care to the people who need it most.
The organization cares for people affected by conflict, disease outbreaks, disasters, and social exclusion in more than 70 countries.
MSF offers medical humanitarian assistance solely based on need, regardless of race, ethnicity, religion, or politics.
Our international project teams include medical, logistical, and administrative staff, most of them hired locally and working with their own communities.
Our actions are guided by medical ethics and the principles of independence, impartiality, and neutrality.
We also bear witness and speak out about the experiences of our colleagues and patients.
MSF USA is one of 24 sections supporting the global movement, primarily through staff recruitment, fundraising, advocacy, and communications.
We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s social mission.

Equal Opportunity

MSF-USA is dedicated to creating a diverse, impartial, and inclusive workforce.
We are an equal opportunity employer and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences as per applicable laws.
We also provide reasonable accommodations for individuals with disabilities or religious beliefs and practices.
If you require accommodations during the application process, please contact us at recruitment@newyork.msf.org.
We strongly encourage individuals from underrepresented communities in the Humanitarian Aid sector to apply.