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About the Role

This role is crucial for supporting virtual practice operations within the Department of Digital Medicine, ensuring efficient patient care and management.

Responsibilities

• Manage practice flow
• Room patients
• Provide patient education (MAs may reinforce education)
• Distribute and review preapproved/preprinted materials with patients
• Manage prescriptions and medications
• Handle messaging and communication (electronic or telephonic)
• Follow protocols for basic written communication (excludes triage protocols)
• Communicate test results

Requirements

• High School Diploma or GED required
• Completion of an accredited or approved Medical Assistant program OR 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required
• Certified or registered as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the American Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA)
• Two years of experience in a clinical practice setting as a Medical Assistant
• Prefer experience in Wisconsin or Illinois
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency
• Excellent communication and interpersonal skills
• Ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians
• Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail
• Experience with electronic medical records systems
• Demonstrates customer service skills that support a positive patient experience
• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday
• Ability to lift 35 pounds without assistance
• For patient lifts over 35 pounds, or when patient is unable to assist with lift, patient handling equipment is expected to be used, with at least one other team member, when available
• Unique patient lifting/movement situations will be assessed on a case-by-case basis
• Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills
• Will be exposed to mechanical, electrical, chemical, blood and body fluid hazards
• Required to wear protective clothing and equipment as needed
• Operates all equipment necessary to perform the job

Skills

• Medical Assistant scope of practice
• Communication skills
• Interpersonal skills
• Computer proficiency
• Keyboarding
• Windows operating system navigation
• Electronic mail usage
• Electronic medical records systems
• Customer service skills
• Fine-hand manipulation skills

Location

• Wisconsin
• Illinois

Work Type

• Full time
• Monday - Friday 8:00am - 5:00pm

Experience Level

• 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years
• Two years of experience in a clinical practice setting as a Medical Assistant

Education Level

• High School Diploma or GED
• Completion of an accredited or approved program in Medical Assistant

Salary/Compensations

• $22.90 - $34.35

Benefits

• Benefits Eligible
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About the Company

• Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health.
• Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care.
• Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
• It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs.
• Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs.
• Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
• This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward.
• Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities.
• Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it
• Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities.
• Transforming Care We’re redefining the standard of care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials.
• Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care