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About the Role

The Security Enterprise Solutions (SES) Operation is a cornerstone of Leidos’ comprehensive security solutions for aviation, ports, borders, and critical infrastructure customers globally. With over 24,000 products deployed in 120 countries, SES addresses emerging threats through rapid development of innovative solutions. This role involves travel to customer sites domestically and internationally.

Responsibilities

• Perform customer support activities including installation, modification, and repair of complex equipment and systems.
• Conduct on-site installation and testing of equipment to ensure proper working order.
• Isolate equipment start-up malfunctions and take corrective action.
• Complete ad-hoc and predetermined work assignments with provided instructions.
• Adhere to all established guidelines, procedures, and policies.
• Manage resources, maintain schedules, and coordinate repair activities in priority sequence to ensure adherence to contractual service level agreements (SLAs).
• Work in a customer environment with systems operated 24/7, requiring immediate response times (on-shift or on-call) and driving long distances to sites.
• Accept and update work orders in CRM systems such as Salesforce, Maximo, and GURU.

Requirements

• Related Trade experience (electrical, electronic, mechanical) or Military Training (electrical, mechanical, electronics).
• Equivalence of 2 years of electrical or mechanical field service role through comparative work and life experience.
• Computer literacy, including competency in MS Office Suite and aptitude for learning specialized software.
• Minimum of 2 years' experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment.
• Excellent communication skills and a strong orientation for customer focus and teamwork.
• Must be responsive to all customer issues at all times.
• Willing and able to travel at short notice.
• Must be able to pass an in-depth background check (TSA eQIP).
• Ability to lift/carry 50 lbs.
• Ability to push/pull 200 lbs.
• Ability to move/manipulate equipment weighing up to 1000 lbs. with assistance.
• Frequent bending, stooping, twisting, turning, and working in unusual positions requiring full body mobility.
• Ability to work safely and follow safety precautions in extreme environments (temperature, humidity, noise, confined spaces, etc.) around dangerous industrial equipment.

Skills

• Troubleshooting
• Field repair
• Electrical systems
• Electronic systems
• Customer support
• Equipment installation
• Equipment repair
• Equipment testing
• CRM systems (Salesforce, Maximo, GURU)
• MS Office Suite
• Communication skills
• Customer focus
• Teamwork
• Organizational skills
• Interpersonal skills
• Multitasking
• Customer service
• Handling stressful situations
• Self-motivated
• Reliable
• Accountable

Location

• Domestic
• International

Work Type

• Full-time
• On-call

Experience Level

• Minimum of 2 years’ experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment.
• Equivalence achieved through comparative work and life experience of 2 years of electrical or mechanical field service role.

Education Level

• Related Trade experience (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics).

Salary/Compensations

• $65,000 to $70,000
• Pay Range $48,100.00 - $86,950.00

Benefits

• Competitive compensation
• Health and Wellness programs
• Income Protection
• Paid Leave
• Retirement

About the Company

• Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations.
• Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $17.2 billion for the fiscal year ended January 2, 2026.
• Leidos will never ask you to provide payment-related information at any part of the employment application process.
• Leidos will communicate with you only through emails that are sent from a Leidos.com email address.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.
• Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.