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About the Role

The Digital Employee Experience (DEX) team is seeking a Senior Content Designer to drive innovation in content experience design and knowledge management, delivering a world-class digital employee experience. This role collaborates with internal partners to scale a knowledge strategy across enterprise products, platforms, and services, and implements frameworks and governance models for clear, consistent, and inclusive employee experiences.

Responsibilities

Work with the Principal Content Strategist to build a scalable knowledge management approach for all phases of the content lifecycle across internal organizations.
Contribute to the design and development of internal tools, processes, and workflows that ensure knowledge is optimized for use in AI-powered employee experiences across multiple platforms.
Develop content design standards and frameworks and content governance models to ensure all internal content creators can express a consistent, cohesive voice throughout our employee-facing products and platforms.
Use broad knowledge of information architecture principles, including taxonomy, hierarchy, and structure, to deploy strategies for reusable, scalable, and connected experiences.
Craft user-interface text and in-product messaging that meet internal standards and guide employees to be successful using DEX products and platforms.
Serve as a key resource within the organization, enabling internal teams to adopt content standards, governance models, and knowledge management best practices through clear guidance and partnership.
Partner to ensure our knowledge management efforts are efficient, aligned, and progressing toward our shared goals across the ecosystem of internal content creators within Autodesk.
Conduct research to validate work and partner on defining measurable indicators of success (e.g., content quality, reuse, findability, effectiveness) to guide ongoing improvement.

Requirements

5+ years of experience developing high-quality, in-product content experiences and implementing knowledge management strategies for software applications and teams.
Broad knowledge of information architecture principles, including taxonomy, hierarchy, and structure.
Experience with modular content management systems (e.g., Contentful, Brightspot, Storyblok).
Proven experience in partnering with cross-functional partners to execute complex initiatives.
Portfolio that demonstrates expertise with knowledge-centered methodologies, data-driven decision making, and the design, strategy, and management of content.
Ability to thrive and create clarity when project requirements are rapidly and constantly evolving.

Skills

Information architecture principles
Taxonomy
Hierarchy
Structure
Modular content management systems
Content modeling
Generative AI in content development and maintenance

Location

U.S.

Work Type

Full-time

Experience Level

Senior

Salary/Compensations

$106,000 - $189,970

Benefits

Health benefits
Financial benefits
Time away
Everyday wellness
Annual cash bonuses
Stock grants

About the Company

Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies.
We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do.
Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all.
Ready to shape the world and your future? Join us!

Equal Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world.
Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.
We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
We take pride in cultivating a culture of belonging where everyone can thrive.