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About the Role

We are seeking a Senior Product Manager to lead the scoring, ML baselining, incidents, and user synthetics core of ADEM, the measurement engine that turns raw telemetry into trustworthy visibility into User and Application Experience for SASE users. You will shape and execute the vision and strategy for this critical product area, defining how experience gets scored, what counts as "normal," how anomalies become actionable incidents, and how synthetic tests catch problems before real users feel them. Success requires a deep understanding of customer journeys, user experience, and usability, the ability to reason about data and ML concepts, and a knack for visualizing complex data simply.

Responsibilities

Own the Digital Experience product area in Prisma Access to build a world-class analytics framework for User to Application experience Monitoring.
Define and evolve the experience scoring and ML-driven baselining framework.
Own the incident and user synthetics experience.
Demonstrate the ability to rapidly prototype with vibe coding and AI-assisted tools.
Leverage AI technologies to streamline product requirements, enhance execution velocity, and drive innovation in experience monitoring.
Collaborate with engineering, product management leadership, support field teams to drive successful product release and adoption.
Collaborate with product marketing to support creation of customer driven messaging and content.
Engage with customers, develop insights into what is possible, and uncover unarticulated customer needs.

Requirements

5+ years of industry experience with either a bachelor's in engineering or equivalent.
3+ years as a product manager in one of the following domains is highly preferred: Observability, DEM, APM, Analytics/Business Intelligence, AIOps.
Experience building data-rich products, incorporating data visualizations.
Experience with AI and leveraging AI tools.
Deliver high-quality work in an agile, fast-paced environment.
Prior experience with networking.
Track record creating products from concept to market success.
Strong focus on end-user experience and data visualization tools and technologies.
Strong communication skills (verbal and written) – must be able to communicate at a business and technical level with internal teams, customers, partners, and executives.
Experience with Cloud security will be an added advantage.

Skills

Customer journey
User experience
Usability
Data visualization
AI
Generative AI
LLMs
Predictive analytics
Networking
Analytics
Observability
DEM
APM
AIOps
Business Intelligence
Cloud security

Location

Remote
Onsite

Work Type

Full-time

Experience Level

Senior

Education Level

Bachelor's in engineering or equivalent

Salary/Compensations

$148,700.00 - $240,525.00/yr

Benefits

Restricted stock units
Bonus

About the Company

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life.
We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking.
We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed.
We are trailblazers that dream big, take risks, and challenge cybersecurity’s status quo.
It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

Equal Opportunity

We are committed to providing reasonable accommodations for all qualified individuals with a disability.
Palo Alto Networks is an equal opportunity employer.
We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.