About the Role
Serve as the strategic partner and trusted advisor to clients in the design and management of their health and benefits programs.
Responsibilities
- Lead the client service team in the design and delivery of project plans, ensuring progress against established objectives, budgets, timelines, deliverables, and quality standards.
- Proactively advise clients and ensure the delivery of superior client service.
- Lead vendor procurement strategy, negotiation, implementation, and optimization activities.
- Engage specialist resources and subject matter experts to solve for client needs and generate new business.
- Materially grow Health and Benefits revenue through anticipating client needs and cross-selling new solutions to current clients.
- Serve as the Health and Benefits expert in new client pursuits by crafting solutions to meet prospect needs.
- Demonstrate extensive leadership ability by directly managing and/or mentoring other colleagues.
- Conduct final review of deliverables to ensure alignment to client objectives, leverage of optimal WTW recommendations, services, and solutions, and adherence to WTW professional excellence standards.
Requirements
- Lead client engagements involving the design and management of health and benefits programs.
- Drive strategy and grow relationships with current clients by leveraging expertise and WTW's solutions.
- Generate new business by participating in prospecting activities.
- Provide input into the evolution of the WTW Health and Benefits practice.
- Be a leader in the marketplace.
Experience Level
- Senior Director
About the Company
- WTW (Willis Towers Watson) is a leading global advisory, broking and solutions company that helps clients turn risk into a path for growth.
