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About the Role

We are seeking a high-caliber professional to elevate our Business Services recruitment to a best-in-class function. This role requires exceptional client relationship management skills, a polished professional presence, and the ability to drive strategy and execution across the US business services recruitment landscape. As the strategic lead for Business Services recruitment in the US, this individual will collaborate closely with counterparts across our global network to ensure alignment and connectivity. Building strong partnerships within the recruitment team and across the broader People Team will be key to success. The role encompasses end-to-end recruitment, including sourcing candidates both internally and externally—directly and through various channels. A commitment to delivering an outstanding candidate experience is essential, from proactive communication and interview coordination to timely and professional feedback. This individual will play a pivotal role in ensuring a smooth, efficient, and engaging hiring process for both candidates and internal stakeholders.

Responsibilities

Source candidates via web advertising, search firms, referrals, networking, databases, candidate portals, LinkedIn etc.
Ensure all roles are approved via the firm’s Recruitment Approval process, and that they are then advertised internally and on external careers sites
Build, develop and maintain our Applicant Tracking System (ATS) and workflow products, e.g. candidate and position trackers
Conduct candidate outreach and screening interviews for prospective candidates
Manage all stages of the offer process, including coordinating with our internal compensation team to provide up-to-date salary and market information
Liaise with the internal immigration team to assist with candidate visa and immigration matters
Build and maintain internal relationships with various stakeholder groups, particularly department heads and regular hiring managers and provide consultative advice and support during the entire recruitment lifecycle
Build and maintain agency relationships, including contract negotiations
Liaise with all levels of management to develop and maintain recruitment plans and strategy, with the aim of forward planning for both growth and attrition
Deliver a high level of recruitment process to key stakeholders, providing a consistent experience to all business services functions, and focusing on improving the candidate experience
Work closely with the US lateral recruitment team and regional counterparts to develop and deliver innovative recruitment strategies and ideas
Develop and produce regular and meaningful reporting for Recruitment leadership and key stakeholders, including number of roles filled, candidate sources, cost savings via direct recruitment and new initiatives to attract candidates, ensuring updates are timely and informative
Participate on global/regional/office project teams and undertake any other reasonable duties as requested by leadership
Participate in meetings related to the activities of the Recruiting department or related projects, when requested
Contribute to team effort through communication, cooperation and coordination with other team members
Maintain professional and technical knowledge by reviewing and contributing to related professional publications
Maintain the practice of continuous improvement and education by attending seminars, etc., and keeping current on new leadership skills
Exercise professional judgment and confidentiality
Maintain professional and comfortable interaction with all levels of attorneys and staff
Uphold firm, departmental and team rules and procedures

Requirements

5+ years of legal recruiting experience in law firm environment
Self-starter, intellectual curiosity, creative thinker and problem solver
Outstanding oral and written communication, with strong presentation skills
Good negotiation skills, with a professional presence
Strong time management skills, with the ability to stay calm under pressure when juggling multiple tasks
Proven ability to quickly develop relationships with internal and external stakeholders, including the broader Recruiting team, People Advisory team, partners and business services leaders to drive measurable results against strategy
Strong global mindset with experience working in a global organization, or experience working across multiple offices in the US
High emotional intelligence and ability to understand and navigate a professional services partnership with stakeholders at all levels
Persuasive and able to manage multiple constituencies and changing priorities in a fast-paced environment to achieve a way forward
Strong project management and organizational skills and ability to handle multiple tasks and meet deadlines
Self-motivated, with a resilient, client-oriented approach
Collaborative with a consultative approach, with the ability to listen to and coach others

Skills

Client relationship management
Strategy and execution
Recruitment
Sourcing candidates
Candidate experience
Communication
Interview coordination
Feedback
Hiring process management
Applicant Tracking System (ATS) management
Offer process management
Compensation consultation
Immigration/visa assistance
Stakeholder relationship management
Agency relationship management
Contract negotiation
Recruitment planning
Recruitment strategy development
Reporting
Project management
Team collaboration
Professional development
Confidentiality
Professional judgment
Presentation skills
Negotiation skills
Time management
Global mindset
Emotional intelligence
Persuasion
Organizational skills
Coaching

Location

Work Type

Full-time

Experience Level

5+ years

Education Level

Bachelor's Degree

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability coverage
401(k) retirement savings
Vacation time
Leave programs (including parental leave)
Performance bonus eligible (for exempt roles)

About the Company

White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide.
With a long history as an international firm, we are well-positioned to help clients resolve their most complex legal challenges wherever they may arise.
Operating across six continents and working in virtually every country, we have invested heavily in building a high-quality, full-service practice that competes at the top of the market.
We are distinguished by our on-the-ground presence in key financial markets and our expertise in handling complex cross-border work.
What sets us apart is not just our global network of offices but the interconnectedness of our Firm.
Our people and clients value our collaboration across geographic and practice boundaries, which is why we attract and retain significant cross-border work.
Representing multiple nationalities from across the world and speaking a vast array of languages, our lawyers and Business Services professionals are globally minded, enterprising, and committed to excellence.

Equal Opportunity

White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace.
It is our Firm’s policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.
Applicants who are interested in applying for a position and require an accommodation during the process should contact talent.acquisition@whitecase.com.