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About the Role
The Brand Ambassador serves as the primary point of contact for applicants and vendors seeking opportunities with Hard Rock Hotel & Casino Metropolitan Park. This role is responsible for developing and maintaining strong relationships with partners, vendors, and key project stakeholders.
Responsibilities
- Serve as the Human Resources representative regarding HR policies, practices, and procedures.
- Provide guidance and assistance to applicants interested in employment opportunities.
- Respond to HR inquiries and coordinate the scheduling of appointments.
- Maintain the applicant interest form and master tracking list to ensure accurate and up‑to‑date information.
- Partner with the local Community Engagement Team to strengthen community relationships and broaden outreach.
- Deliver the Hard Rock Workforce Readiness Program to support local talent development.
- Attend local community events, recruitment fairs, and other engagement activities to promote employment opportunities.
- Serve as Vendor Relations Ambassador regarding all Vendor/Purchasing related policies, practices and procedures.
- Maintain vendor interest form and master tracking list.
- Respond to vendor inquiries and coordinate scheduling of appointments with representatives.
- Partner with local ‘Community Engagement Team’ to enhance our community partnerships.
- Assist in coordinating vendor fairs and other Hard Rock events.
Requirements
- Prioritize operational needs while balancing multiple tasks and shifting deadlines.
- Coordinate office and facility operations, including supplies, vendors, and overall logistics.
- Be flexible and available to work varying shifts and schedules as needed.
- Perform effectively in a fast‑paced, high‑demand environment.
- Interact professionally with business partners, team members, vendors, and guests.
- Demonstrate proficiency in Microsoft Office and the O365 Suite.
- Learn and work within various computer applications and internal systems.
- Apply strong organizational skills with exceptional attention to detail.
- Communicate clearly with strong listening, speaking, reading, and writing skills.
- Present and deliver information effectively in both one‑on‑one and group settings.
- Communicate fluently in English, additional languages a plus.
Skills
- Microsoft Office
- O365 Suite
- Organizational skills
- Attention to detail
- Listening
- Speaking
- Reading
- Writing
Education Level
- High school diploma or equivalent required.
- Associate’s degree in business administration, Human Resources, or a related field preferred.
Salary/Compensations
- Pay Range: $23 - $33
Benefits
- Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
- Benefits may vary with employment status.
About the Company
- Be Iconic represents the roots of our culture.
- The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America.
- The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States.
- Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe.
- Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries.
- With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business.
- With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!