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About the Role

The Office/Community Manager is responsible for launching and operating a new office, overseeing HR administrative processes, vendor management, and community engagement. This role coordinates across internal teams, applicants, community partners, and vendors to ensure smooth operations and a professional experience for all.

Responsibilities

• Maintain expert knowledge of HR policies, employment regulations, and labor laws.
• Serve as a primary resource for applicants, providing guidance on employment opportunities.
• Respond to HR and vendor inquiries, manage communications, and coordinate scheduling.
• Partner with the Community Engagement Team to strengthen local relationships and expand outreach.
• Deliver the Hard Rock Workforce Readiness Program to prepare local talent.
• Represent Hard Rock at community events, job fairs, and vendor outreach activities.
• Maintain a visible presence across office, HR, and community-facing functions.
• Assist in planning and executing career fairs, vendor fairs, and Hard Rock-sponsored events.
• Act as a liaison between the local operation and corporate HR, Community Engagement, Procurement, Security, IT, Communications, and Legal teams.
• Coordinate with Corporate Procurement team to ensure vendor processes, documentation, and compliance.
• Collaborate with Corporate HR to align recruiting activities, onboarding timelines, and workforce readiness efforts.

Requirements

• Prioritize operational needs while managing multiple tasks, shifting deadlines, and competing demands.
• Coordinate office and facility operations, including supplies, vendor support, and overall logistics.
• Work a flexible schedule, including varying shifts, extended hours, or event support as needed.
• Perform effectively in a fast-paced, high-volume, and constantly evolving environment.
• Interact professionally with business partners, team members, vendors, applicants, and community stakeholders.
• Demonstrate proficiency in Microsoft Office and the Microsoft 365 Suite, including Teams, SharePoint, and Outlook.
• Utilize HRIS and internal systems, including Workday and Infinium, to manage employee data, workflows, and procurement.
• Apply strong organizational and time-management skills with exceptional attention to detail.
• Communicate clearly and professionally, demonstrating strong listening, speaking, reading, and writing skills.
• Deliver information effectively in both one-on-one and group settings.
• Communicate fluently in English; additional languages are a plus.

Skills

• Microsoft Office
• Microsoft 365 Suite
• Teams
• SharePoint
• Outlook
• HRIS
• Workday
• Infinium
• Organizational skills
• Time-management skills
• Attention to detail
• Communication skills
• Listening skills
• Speaking skills
• Reading skills
• Writing skills

Location

• Corona, NY

Work Type

• Full-time

Experience Level

• 5–7 years of progressively responsible experience in office management, HR coordination/operations, community engagement, vendor management, or similar administrative leadership roles.

Education Level

• Bachelor’s degree required in Human Resources, Business Administration, Hospitality Management, Public Administration, Communications, or a related field.
• Relevant HR certifications strongly preferred (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP).

Salary/Compensations

• $100,000 - $146,300

Benefits

• Comprehensive benefits package
• Health and well-being support
• Future planning support
• Work-life balance support

About the Company

• Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America.
• The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States.
• Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe.
• Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries.
• With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business.
• With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!