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About the Role
Join Christie Ossington Neighbourhood Centre (CONC) as a Housing Follow-Up Support Worker and help people achieve long-term stability by providing mobile case management, life skills support, and connections to vital community resources. In this role, you’ll walk alongside clients as they rebuild their lives with dignity and independence.
Responsibilities
- Complete client intakes and develop personalized support plans
- Conduct home visits and provide mobile case management
- Support life skills development (e.g., budgeting, housekeeping, tenant rights)
- Advocate for clients with landlords and service providers
- Provide referrals for health care, addiction treatment, and other community services
- Maintain thorough records and collaborate with internal teams
Requirements
- Experience working with vulnerable populations, especially in housing or mental health settings
- Strong knowledge of harm reduction, trauma-informed care, and crisis intervention
- Understanding of housing systems, OW/ODSP, and Toronto-based resources
- Excellent communication, organizational, and problem-solving skills
- Training in non-violent crisis intervention (e.g., CPI) and First Aid
- Ability to work independently in the community and manage your own schedule
- Experience supporting Indigenous or marginalized communities is an asset
Skills
- Case management
- Life skills support
- Community resource connection
- Harm reduction
- Trauma-informed care
- Crisis intervention
- Communication
- Organization
- Problem-solving
- Non-violent crisis intervention
- First Aid
Location
- Toronto
Work Type
- Mobile
- Full-time
Experience Level
- Entry level
About the Company
- At CONC, we’re more than a workplace — we’re a community. Our team is passionate, supportive, and grounded in shared values of equity, respect, and inclusion.