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About the Role

This seasoned specialist supports the Program Management function through advanced portfolio and project tracking, analysis, and reporting. The role provides central expertise in program documentation, risk identification, and best practices coordination across Regulatory Operations programs, contributing to program and portfolio management excellence.

Responsibilities

• Serve as a top-level specialist on assigned programs and initiatives that advance operational efficiencies and process improvements within Regulatory Operations.
• Provide program expertise and counsel on best practices and process optimization.
• Support program and portfolio management activities by identifying and escalating operational risks, issues, and dependencies across programs and projects.
• Provide timely analysis of portfolio-level risks and emerging issues.
• Coordinate and advance program management best practices across the work area by serving as a front-line liaison with key business areas.
• Share and distribute key program information to support alignment on program management standards and practices.
• Create and maintain program and project documentation, dashboards, and status reports using enterprise tools (JIRA, PowerBI, SharePoint Lists, Roadmapping tools).
• Provide regular project status updates identifying operational risks and issues consistently across programs.
• Schedule and facilitate program and project meetings; develop meeting agendas, maintain notes, and ensure thorough follow-up on action items.
• Serve as key liaison coordinating information sharing across work areas.
• Benchmark and maintain program management tracking tools and systems (JIRA, MIRO, PowerBI, SharePoint) to ensure enterprise tools are leveraged effectively for data visualization and business intelligence.
• Support implementation of best practices in tool utilization.
• Coach and train junior colleagues and team members on program management techniques, processes, and responsibilities.
• Support development of program management capability across the organization.
• Create and prepare executive reporting on key initiatives, including portfolio status, resource utilization, success metrics, and performance data using enterprise tools and best practices.
• Demonstrate FINRA’s values.
• Collaborate, both in-person and virtually, in furtherance of FINRA’s mission of investor protection and market integrity.

Requirements

• 6-8+ years of professional experience in program/project management, process improvement, or business operations
• 3-4+ years of specialist or individual contributor experience in program management, portfolio management, or related functions
• Demonstrated experience managing and analyzing large-scale, complex programs and projects
• Experience working in matrixed environments coordinating across multiple business areas
• Proven track record of strong execution and delivery on project/program objectives
• Employees must execute FINRA’s Employee Confidentiality and Invention Assignment Agreement without qualification or modification.
• Employees must comply with the company’s policy on nepotism.
• Employees must disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest.
• Employees must authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts.
• Employees must comply with the Code’s investment and securities account restrictions.
• New employees must comply with investment restrictions—including disposing of any security issued by a company on FINRA’s Prohibited Company List or obtaining a written waiver from their Executive Vice President—by the date they begin employment with FINRA.
• Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA.
• Employees must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment.

Skills

• Extensive knowledge of program and project management practices and methodologies
• Advanced knowledge of program management tools and platforms (JIRA, PowerBI, SharePoint, Roadmapping tools)
• Strong understanding of regulatory compliance and risk management principles as they apply to programs
• Advanced data analysis and reporting capabilities using business intelligence tools
• Excellent written and verbal communication and presentation skills
• Strong organizational skills with ability to manage multiple concurrent initiatives
• Team collaboration and stakeholder coordination experience
• Experience with process improvement methodologies and operational efficiency optimization
• Project Management Professional (PMP) certification or Certified Associate in Project Management (CAPM) (Preferred)
• Experience in financial services or regulated industries (Preferred)

Location

• Los Angeles, CA
• San Francisco, CA
• CO
• FL
• TX
• IL
• PA
• MA
• MD
• VA
• Washington, DC
• NY
• NJ

Work Type

• Hybrid

Experience Level

• 6-8+ years of professional experience in program/project management, process improvement, or business operations
• 3-4+ years of specialist or individual contributor experience in program management, portfolio management, or related functions

Education Level

• Bachelor's degree in Business, Project Management, Information Technology, Computer Science, or related field

Salary/Compensations

• Los Angeles, CA: Minimum Salary $134,000, Maximum Salary $200,000
• San Francisco, CA: Minimum Salary $139,000, Maximum Salary $209,000
• CO/FL/TX: Minimum Salary $114,200, Maximum Salary $207,200
• IL/PA: Minimum Salary $125,900, Maximum Salary $228,000
• MA/MD/VA/Washington, DC: Minimum Salary $131,200, Maximum Salary $238,300
• NY/NJ: Minimum Salary $131,200, Maximum Salary $248,700

Benefits

• Discretionary bonus
• Overtime pay
• Comprehensive health, dental and vision insurance
• Basic life insurance
• Accidental death and dismemberment insurance
• Supplemental life insurance
• Spouse/domestic partner and dependent life insurance
• Spouse/domestic partner and dependent accidental death and dismemberment insurance
• Short-term disability insurance
• Long-term disability insurance
• Long-term care insurance
• Business travel accident insurance
• Disability insurance
• Legal insurance
• Immediate participation and vesting in a 401(k) plan with company match
• FINRA-funded retirement contribution
• Tuition reimbursement
• Commuter benefits
• Adoption assistance
• Backup family care
• Surrogacy benefits
• Employee assistance programs
• Wellness programs
• 15 days of paid time off
• 5 personal days
• 9 sick days
• Two volunteer service days
• Military leave
• Jury duty leave
• Bereavement leave
• Voting and election official leave
• Care of a family member leave
• Childbirth and parental leave
• Nine paid holidays

About the Company

• FINRA is an independent, non-governmental regulator for all securities firms doing business with the public in the United States.
• FINRA works to protect investors and maintain market integrity in a public-private partnership with the Securities and Exchange Commission (SEC), while also benefiting from the SEC’s oversight.
• FINRA’s independent regulation plays a critical role in America’s financial system–all at no cost to taxpayers.
• FINRA touches virtually every aspect of the securities business—from registering and educating industry participants to examining securities firms; writing rules; enforcing those rules and the federal securities laws; informing and educating the investing public; providing trade reporting and other industry utilities; and administering the largest dispute resolution forum for investors and registered firms.
• FINRA uses technology powerful enough to look across markets and detect potential abuses.
• Using a variety of data gathering techniques, we work to detect insider trading and any strategies firms or individuals use to gain an unfair advantage.
• In today's fast-paced and complex global economy, FINRA is a trusted advocate for investors, dedicated to keeping the markets fair and proactively addressing emerging regulatory issues before they harm investors or the markets.
• FINRA operates from Washington, DC, and New York, NY, with other offices around the country.
• Our Growth is Creating Great Opportunities!
• Our team is expanding, and we want to hire the most talented people we can.
• Continued success depends on it!
• Thanks for your interest in working on our team!
• Visit FINRA's Technology Page

Equal Opportunity

• All qualified applicants receive consideration for employment without regard to any legally protected category, including race, color, age, national origin, ethnicity, religion, disability, genetic information, military or veteran status, sex, or any other status or classification protected by state or local law.
• FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA’s Employee Relations team at 240-386-4865 or by email at EmployeeRelations@FINRA.org.
• FINRA abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.
• FINRA abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.