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About the Role

As a Connected Buildings Technical Lead, you will play a central role in protecting mission-critical healthcare operations by owning the systems, workflows, and technical decisions that keep our Connected Buildings platform stable, secure, and effective. You will ensure Niagara BMS and Skyspark Analytics environments remain reliable, adapt system changes to evolving operational needs, and provide the team with tools and automation to work smarter.

Responsibilities

Independently manage the day-to-day health, stability, and administration of Niagara BMS and Skyspark environments.
Maintain system uptime, secure access, and overall platform reliability in live production settings.
Modify BMS stations, graphics, alarms, and Skyspark configurations to support changing operational requirements.
Make thoughtful technical changes that improve performance while preserving system stability and supportability.
Build, use, and improve Copilot agents and related workflows to automate the exporting, organizing, and digesting of BMS and analytics data.
Reduce manual effort and improve the team’s ability to act quickly on technical and operational information.
Build quantitative tools and reporting approaches that measure the impact of building performance improvements implemented by the team.
Translate system changes, analytics findings, and technical interventions into clear operational or business value.
Act as the team liaison with the client’s technology department, coordinating requirements, dependencies, access needs, and technical priorities.
Help ensure that system changes and platform decisions are aligned across internal teams and client stakeholders.
Troubleshoot issues across building systems and analytics workflows with a focus on restoring service quickly and preventing recurrence.
Document configurations, procedures, and changes so the environment remains secure, supportable, and resilient over time.
Support continuous improvement of Connected Buildings workflows, automation, analytics practices, and platform governance.
Help move the program toward more scalable, proactive, and insight-driven operations.

Requirements

Hands-on experience with Niagara BMS, Skyspark Analytics, and live production building systems
Ability to maintain uptime, secure access, and operational reliability across critical technical environments
Experience modifying BMS stations, graphics, alarms, and analytics configurations to support changing business needs
Experience building automation workflows and using AI tools, including Copilot agents, to improve efficiency
Ability to build quantitative tools, reporting, and analytical methods that measure operational or building performance improvements including around energy savings
Experience working directly with client or enterprise technology stakeholders to coordinate requirements, dependencies, or access
Strong troubleshooting and problem-solving skills across building systems and analytics platforms
Highly self-directed ownership and comfort working in a mostly remote environment without continuous supervision
Strong prioritization, judgment, and communication skills in settings with competing technical and operational demands
A mindset oriented toward reliability, accountability, continuous improvement, and mission impact
Experience with energy calculations strongly preferred

Skills

Niagara BMS
Skyspark Analytics
Copilot agents
Building automation
Data analytics
Troubleshooting
Problem-solving
Communication

Location

Remote (U.S.)

Work Type

Remote
Full-time

Experience Level

Technical Lead

Salary/Compensations

$124,695.00 - $146,700.00

Benefits

Health insurance
Vision insurance
Dental insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life insurance programs
Disability insurance programs
Paid time away from work
Unpaid time away from work

About the Company

Cushman & Wakefield (NYSE: CWK) is a global leader in real estate services, leveraging our specialized expertise to deliver innovative solutions and exceptional value to owners and occupiers.
With 52,000 employees in nearly 400 offices across 60 countries, we are one of the largest firms in the industry, with more than 100 years of history.
In 2023, we generated $9.5 billion in revenue from our core services.
To learn more, visit www.careers.cushmanwakefield.com.

Equal Opportunity

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities.
Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com.
Please refer to the job title and job location when you contact us.