About the Role
As an Account Associate - State Farm Agent Team Member, you will be vital to daily business operations and customers’ success. You will grow the agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You will improve the lives of our customers by proactively marketing relevant products and services.
Responsibilities
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
Requirements
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
Location
- Grand Island, NY
Benefits
- Competitive salary
- Paid time off
About the Company
- My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including: Auto insurance, Home insurance, Life insurance, Retirement planning.
