About the Role
Drive revenue growth by managing and expanding customer relationships within an assigned region. Proactively contact businesses to introduce and promote solutions, working closely with a Sales Account Manager to support account management efforts, strengthen customer relationships, and identify growth opportunities. Success relies on strong communication, consistent follow-up, and a value-focused consultative approach.
Responsibilities
- Proactively contact assigned businesses to introduce and promote company solutions
- Manage and grow customer relationships within an assigned region
- Partner closely with a Sales Account Manager to coordinate outreach, account activity, and growth strategies
- Identify customer needs and recommend value-added solutions through active listening and problem-solving
- Balance relationship management (“farming”) with proactive outreach (“hunting”) activities
- Utilize data, reporting tools, and CRM systems to track activity, manage pipelines, and support sales strategy
- Maintain accurate and timely documentation of customer interactions and account activity
- Perform additional responsibilities as needed to support team and company goals
Requirements
- Two or more years of experience in an account management, sales, or customer-facing role with outbound responsibilities
- Goal-oriented, self-motivated, and able to manage multiple priorities while meeting deadlines
- Demonstrated persistence, confidence, and professionalism in a sales environment
- Strong verbal, written, and interpersonal communication skills with the ability to build rapport across all levels of an organization
- Excellent attention to detail and organizational skills
- Ability to travel up to 10% of the time
Skills
- Sales
- Account Management
- Customer Relationship Management
- Communication
- Problem-solving
- CRM software
- Salesforce
Experience Level
- Two or more years
Benefits
- Medical, dental, and vision
- 401(k) with 6% company match
- Company paid life (AD&D) insurance
- Additional voluntary coverage options for employee, spouse, and children
- Paid Time Off (PTO) and NY Safe and Sick Leave
- On-Site fitness facility
- Employee Assistance Program (EAP)
About the Company
- ARMOR-IIMAK is an equal opportunity organization.
Equal Opportunity
- We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
