About the Role
TDS seeks a motivated and organized professional with 1 to 3 years of data center technician experience to join our Data Center Solutions team. Candidates must have hands-on experience with cabling infrastructure and data center equipment installation, and be familiar with patching schedules, project documentation, and IMAC events.
Responsibilities
- Provide on-site support to maintain a data center and its hardware, including day-to-day moves and IMAC work.
- Perform hands-on rack and stack of data center equipment and structured cabling installation.
- Perform cabling for current and new setups, including copper and fiber patching.
- Terminate cables, patch cords, and cross-connects, and troubleshoot/repair cabling and infrastructure problems.
- Install new hardware such as switches, servers, storage devices, firewalls, and routers.
- Diagnose and repair server hardware in conjunction with the IT Services Desk Team.
- Monitor the data center environment, including power usage, rack capacity, network ports, and climate.
- Pro-actively check hardware alerts and single points of failure to ensure optimal data center operation.
- Decommission old hardware, including un-cabling, removal from racks, and organizing for disposal.
- Escort and assist 3rd party installers and adhere to established security policies.
- Manage hardware inventory and maintain a supply of spare equipment for rapid hardware repair resolution.
- Install and troubleshoot prefabricated fiber infrastructure.
- Update rack documentation and maintain accurate data center documentation, assisting with other team tasks as needed.
- Interact and build an effective rapport with clients.
- Execute test procedures to ensure completeness of installations.
Requirements
- 1 to 3 years of relevant Data Center Operations, Data Center Technician or Data Center Hardware Support experience is required.
- Excellent interpersonal, communication (both written and verbal), organizational, presentation, and collaboration skills are essential.
- Knowledge of low-voltage cabling infrastructure standards including Category 6 cabling, Category 6A cabling, OM3 fiber, OM4 fiber and single-mode fiber.
- At least one year of hands-on server and network gear installation and move experience, including performing network patching (copper and fiber cabling) within a data center.
- A good understanding of data center operations and data center facilities.
- Basic understanding of all data center functions (production operations, network, server, storage, database, change control, disaster recovery/business recovery, help desk, systems management, and facilities) is desired.
- Familiarity with patching schedules, relevant project documentation, and typical hardware install, move, add, change (IMAC) events.
- Good working knowledge of Microsoft Office, especially Excel, is preferred.
- Strong time-management and follow-up skills are necessary.
- A dependable professional with a “role up your sleeves” attitude and a strong work ethic are required.
Skills
- Cabling infrastructure
- Data center equipment installation
- Patching schedules
- Project documentation
- IMAC events
- Rack and stack
- Structured cabling installation
- Copper patching
- Fiber patching
- Cable termination
- Troubleshooting cabling and infrastructure problems
- Hardware installation (switches, servers, storage devices, firewalls, routers)
- Server hardware diagnosis and repair
- Data center environment monitoring
- Hardware alerts monitoring
- Single points of failure analysis
- Hardware decommissioning
- Ecological disposal
- 3rd party installer assistance
- Security policies adherence
- Hardware inventory management
- Spare equipment management
- Prefabricated fiber infrastructure installation and troubleshooting
- Rack documentation
- Data center documentation maintenance
- Client interaction
- Test procedure execution
- Microsoft Office (Excel)
- Time-management
- Follow-up skills
Location
- Brooklyn, NY 11220
Work Type
- Full-time
- In person
Experience Level
- 1 to 3 years of relevant Data Center Operations, Data Center Technician or Data Center Hardware Support experience
- At least one year of hands-on server and network gear installation and move experience
Salary/Compensations
- $55,000.00 - $70,000.00 per year
Benefits
- Health insurance
- Paid time off
About the Company
- Total Deployment Solutions (TDS) is a nationwide information technology services provider with 14 years of experience delivering innovative, business-critical solutions.
- We specialize in AI and GPU deployments, comprehensive data center support, IMAC services - desktop relocation, ensuring organizations transition seamlessly into new or evolving work environments.
- Our teams manage every detail, from workstation setup to ongoing desktop support, so clients can operate without disruption.
- Trusted by enterprise and data center partners, TDS continues to lead and adapt to the evolving technology landscape with a focus on reliability, precision, and long-term partnership.
