Data Center Operator Technician at Total Deployment Solutions | New York, NY, US | Rezi

Data Center Operator Technician at Total Deployment Solutions

Data Center Operator Technician

Total Deployment Solutions · New York, NY, US

1 months ago

Data Center Operator Technician

Total Deployment Solutions · New York, NY, US

2 months ago
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About the Role

TDS seeks a motivated and organized professional with 1 to 3 years of data center technician experience to join our Data Center Solutions team. Candidates must have hands-on experience with cabling infrastructure and data center equipment installation, and be familiar with patching schedules, project documentation, and IMAC events.

Responsibilities

  • Provide on-site support to maintain a data center and its hardware, including day-to-day moves and IMAC work.
  • Perform hands-on rack and stack of data center equipment and structured cabling installation.
  • Perform cabling for current and new setups, including copper and fiber patching.
  • Terminate cables, patch cords, and cross-connects, and troubleshoot/repair cabling and infrastructure problems.
  • Install new hardware such as switches, servers, storage devices, firewalls, and routers.
  • Diagnose and repair server hardware in conjunction with the IT Services Desk Team.
  • Monitor the data center environment, including power usage, rack capacity, network ports, and climate.
  • Pro-actively check hardware alerts and single points of failure to ensure optimal data center operation.
  • Decommission old hardware, including un-cabling, removal from racks, and organizing for disposal.
  • Escort and assist 3rd party installers and adhere to established security policies.
  • Manage hardware inventory and maintain a supply of spare equipment for rapid hardware repair resolution.
  • Install and troubleshoot prefabricated fiber infrastructure.
  • Update rack documentation and maintain accurate data center documentation, assisting with other team tasks as needed.
  • Interact and build an effective rapport with clients.
  • Execute test procedures to ensure completeness of installations.

Requirements

  • 1 to 3 years of relevant Data Center Operations, Data Center Technician or Data Center Hardware Support experience is required.
  • Excellent interpersonal, communication (both written and verbal), organizational, presentation, and collaboration skills are essential.
  • Knowledge of low-voltage cabling infrastructure standards including Category 6 cabling, Category 6A cabling, OM3 fiber, OM4 fiber and single-mode fiber.
  • At least one year of hands-on server and network gear installation and move experience, including performing network patching (copper and fiber cabling) within a data center.
  • A good understanding of data center operations and data center facilities.
  • Basic understanding of all data center functions (production operations, network, server, storage, database, change control, disaster recovery/business recovery, help desk, systems management, and facilities) is desired.
  • Familiarity with patching schedules, relevant project documentation, and typical hardware install, move, add, change (IMAC) events.
  • Good working knowledge of Microsoft Office, especially Excel, is preferred.
  • Strong time-management and follow-up skills are necessary.
  • A dependable professional with a “role up your sleeves” attitude and a strong work ethic are required.

Skills

  • Cabling infrastructure
  • Data center equipment installation
  • Patching schedules
  • Project documentation
  • IMAC events
  • Rack and stack
  • Structured cabling installation
  • Copper patching
  • Fiber patching
  • Cable termination
  • Troubleshooting cabling and infrastructure problems
  • Hardware installation (switches, servers, storage devices, firewalls, routers)
  • Server hardware diagnosis and repair
  • Data center environment monitoring
  • Hardware alerts monitoring
  • Single points of failure analysis
  • Hardware decommissioning
  • Ecological disposal
  • 3rd party installer assistance
  • Security policies adherence
  • Hardware inventory management
  • Spare equipment management
  • Prefabricated fiber infrastructure installation and troubleshooting
  • Rack documentation
  • Data center documentation maintenance
  • Client interaction
  • Test procedure execution
  • Microsoft Office (Excel)
  • Time-management
  • Follow-up skills

Location

  • Brooklyn, NY 11220

Work Type

  • Full-time
  • In person

Experience Level

  • 1 to 3 years of relevant Data Center Operations, Data Center Technician or Data Center Hardware Support experience
  • At least one year of hands-on server and network gear installation and move experience

Salary/Compensations

  • $55,000.00 - $70,000.00 per year

Benefits

  • Health insurance
  • Paid time off

About the Company

  • Total Deployment Solutions (TDS) is a nationwide information technology services provider with 14 years of experience delivering innovative, business-critical solutions.
  • We specialize in AI and GPU deployments, comprehensive data center support, IMAC services - desktop relocation, ensuring organizations transition seamlessly into new or evolving work environments.
  • Our teams manage every detail, from workstation setup to ongoing desktop support, so clients can operate without disruption.
  • Trusted by enterprise and data center partners, TDS continues to lead and adapt to the evolving technology landscape with a focus on reliability, precision, and long-term partnership.