About the Role
We have a rewarding opportunity for an experienced Learning Specialist or Instructional Designer to join our client education team within Computershare’s Entity Solutions business (CES). CES is a fast-growing division that’s shaping the future of corporate governance and entity management through our smart, transformative services and solutions. As part of our highly collaborative team, you’ll play a key role in designing and facilitating innovative, user-centric learning experiences that empower our clients to navigate our CES applications and achieve their goals.
Responsibilities
- Design, develop and maintain learning solutions for our CES applications, including eLearning modules, software simulations, how-to videos (screencasts), user guides, instructor-led training and certification exams.
- Facilitate virtual training sessions for our CES clients using Microsoft Teams, incorporating best practices in adult learning and learner engagement.
- Develop performance-focused and engaging eLearning with Articulate Rise and Storyline including software simulations and assessments.
- Develop high-quality, easy-to-follow video screencasts using Camtasia or Articulate.
- Apply user experience (UX) and graphic design best practices to design solutions with intuitive navigation, engaging interfaces and appealing graphics.
- Continuously evaluate and improve learning experiences based on user feedback, data insights and performance metrics.
- Collaborate effectively with your global team on a weekly basis to ensure consistency, share best practices, and support continuous improvement of learning programs.
- Partner with cross-functional stakeholders to identify learning gaps, define objectives, and ensure learning solutions meet both user needs and business goals.
Requirements
- University degree; several years of relevant experience; or an equivalent combination of education and experience.
- Several years of experience designing, developing and delivering learning solutions as a Learning Specialist, Instructional Designer, Learning Experience Designer or similar role.
- Experience facilitating engaging virtual training sessions using Microsoft Teams, WebEx or similar applications.
- Experience developing eLearning with Articulate Rise and Storyline. Ability to produce assessments, software simulations, and complex interactions.
- Experience developing software screencast videos with Camtasia or similar applications.
- Experience transforming complex processes into easy-to-follow how-to content.
- Experience using SnagIt or similar software to produce screenshots.
- Strong client-facing communication skills, with the ability to understand needs, clarify expectations, and deliver a positive, client-centered experience.
- Excellent productivity and project management skills.
- Portfolio required! Please provide a link to examples of your work.
Skills
- eLearning modules
- software simulations
- how-to videos
- user guides
- instructor-led training
- certification exams
- Microsoft Teams
- adult learning
- learner engagement
- Articulate Rise
- Articulate Storyline
- Camtasia
- Articulate
- user experience (UX)
- graphic design
- SnagIt
- project management
Location
- London, UK
Work Type
- Hybrid
- Full-time
Experience Level
- Experienced
Education Level
- University degree
Benefits
- Flexible work
- Health and wellbeing rewards
- Company share purchase plan with company contribution
- Recognition awards
- Team get togethers
About the Company
- We're a global leader in financial administration with over 11,000 employees across more than 22 different countries.
- At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Equal Opportunity
- We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us.
- Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all.
- For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
