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About the Role
Lendable is hiring a cohort of Strategy & Operations Managers to join our Operations function. These roles are for individuals with analytical or strategic backgrounds who thrive on ownership, are adept at problem-solving, and can drive initiatives to completion.
Responsibilities
- Own function end-to-end: map current processes, redesign them, identify automation opportunities, eliminate inefficiencies, and ensure good customer outcomes aligned with the FCA’s Consumer Duty.
- Drive operational improvement through data: pull and interpret data, define key metrics, build monitoring, and translate findings into recommendations for senior leadership.
- Deliver strategic initiatives: scope and execute high-impact projects across the function and Operations division, collaborating with Product, Engineering, Data Science, and Compliance.
- Influence without hierarchy: present clearly and credibly to senior stakeholders.
- Lead a team where applicable: hire, develop, and motivate a team, fostering a culture of high standards and challenging the status quo.
Requirements
- A track record of owning and delivering complex projects in a fast-moving environment.
- Strong hands-on analytical ability, comfortable pulling data independently.
- Lateral thinking skills and willingness to challenge existing processes.
- Excellent communication and stakeholder management skills, including with senior leadership.
- Genuine interest in AI and technology and their application to operations.
- Experience in fintech, financial services, or highly regulated environments is preferred but not essential.
Skills
- Problem-solving
- Data analysis
- Process improvement
- Project management
- Stakeholder management
- AI and technology interest
Location
- Remote
- Hybrid
Work Type
- Hybrid
- Remote
- Full-time
Experience Level
- Mid-level
- Senior-level
Benefits
- Flexible working arrangements
- Private health coverage
- Retirement savings plans
- Employee referral program
- Complimentary lunches on in-office days
- Cycle-to-work schemes
- Electric vehicle salary sacrifice schemes
About the Company
- Lendable is building the world's best technology to help people get credit and save money, aiming to be one of the world’s leading fintech companies.
- Achieved unicorn status with over 700 employees.
- Recognized as one of the UK's fastest-growing tech companies.
- Profitable since 2017.
- Backed by prominent investors including Balderton Capital and Goldman Sachs.
- Holds excellent customer reviews (4.9 on Trustpilot).
- Has successfully rebuilt consumer finance products: loans, credit cards, and car finance, enabling funds disbursement in minutes.
- Expanding into the UK and US markets, targeting trillions in financial products held by traditional banks.