About the Role
Allstate Exteriors is seeking an experienced roofing professional to join their Service & Repair Division. This role involves diagnosing problems, performing repairs, and providing exceptional customer service for homeowners and commercial property owners. The ideal candidate is a skilled problem-solver with a deep understanding of roofing systems.
Responsibilities
- Inspect residential and commercial roofing systems
- Identify active leaks and determine root causes
- Evaluate roofing deficiencies and recommend solutions
- Document findings with photos and detailed notes
- Complete repairs on asphalt shingle roofs, metal roofing systems, TPO roofing systems, EPDM roofing systems, flashing assemblies, skylights, chimneys, and roof penetrations
- Perform warranty repairs and service calls
- Handle punch-list items and quality-control corrections
- Meet directly with homeowners and property managers
- Explain roofing issues and repair options
- Build trust through professionalism and expertise
- Deliver an exceptional customer experience
- Upload photos, notes, and inspection reports
- Assist with warranty inspections
- Support production and quality-control efforts
- Maintain accurate job documentation
Requirements
- Minimum 5 years of roofing experience
- Strong troubleshooting and leak diagnosis skills
- Experience with asphalt, metal, TPO, and EPDM roofing systems
- Knowledge of flashing details, waterproofing, and roof penetrations
- Valid driver's license with acceptable driving record
- Ability to safely climb and work on roofs
- Strong communication and customer service skills
- Ability to work independently with minimal supervision
- Previous experience as a foreman, superintendent, project manager, or service manager (Preferred)
- Experience creating repair scopes or estimates (Preferred)
- Insurance restoration experience (Preferred)
- Experience with CompanyCam, AccuLynx, or similar software (Preferred)
- Siding and gutter repair experience (Preferred)
Skills
- Leak diagnosis
- Roof repair
- Customer service
- Documentation
- Quality control
- Troubleshooting
- Asphalt shingle roofing
- Metal roofing
- TPO roofing
- EPDM roofing
- Flashing assemblies
- Skylight repair
- Chimney repair
- Roof penetration repair
- Warranty repair
- Service calls
- Punch list completion
- Quality-control correction
- Professionalism
- Expertise
- CompanyCam
- AccuLynx
Location
- London, Ohio
Work Type
- Full-Time
- Year-Round Employment
Experience Level
- Minimum 5 years of roofing experience
- Experienced professional
Salary/Compensations
- $30–$40 Per Hour
- Performance Incentives
Benefits
- Company Truck Provided
- Company tools and equipment
- Health insurance
- Paid holidays
- Paid time off
- 401(k)
- Paid training and certifications
- Stable, year-round work
- Career advancement opportunities
About the Company
- Allstate Exteriors is one of Ohio's leading roofing and exterior restoration companies, serving homeowners and commercial property owners throughout Ohio and Florida.
- Established and respected roofing company
- Company that values quality, accountability, and doing the right thing
