Roofing Service & Repair Manager at Allstate Exteriors | London, OH, USA | Rezi

Roofing Service & Repair Manager at Allstate Exteriors

Roofing Service & Repair Manager

Allstate Exteriors · London, OH, USA

1 months ago

Roofing Service & Repair Manager

Allstate Exteriors · London, OH, USA

2 months ago
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About the Role

Allstate Exteriors is seeking an experienced roofing professional to join their Service & Repair Division. This role involves diagnosing problems, performing repairs, and providing exceptional customer service for homeowners and commercial property owners. The ideal candidate is a skilled problem-solver with a deep understanding of roofing systems.

Responsibilities

  • Inspect residential and commercial roofing systems
  • Identify active leaks and determine root causes
  • Evaluate roofing deficiencies and recommend solutions
  • Document findings with photos and detailed notes
  • Complete repairs on asphalt shingle roofs, metal roofing systems, TPO roofing systems, EPDM roofing systems, flashing assemblies, skylights, chimneys, and roof penetrations
  • Perform warranty repairs and service calls
  • Handle punch-list items and quality-control corrections
  • Meet directly with homeowners and property managers
  • Explain roofing issues and repair options
  • Build trust through professionalism and expertise
  • Deliver an exceptional customer experience
  • Upload photos, notes, and inspection reports
  • Assist with warranty inspections
  • Support production and quality-control efforts
  • Maintain accurate job documentation

Requirements

  • Minimum 5 years of roofing experience
  • Strong troubleshooting and leak diagnosis skills
  • Experience with asphalt, metal, TPO, and EPDM roofing systems
  • Knowledge of flashing details, waterproofing, and roof penetrations
  • Valid driver's license with acceptable driving record
  • Ability to safely climb and work on roofs
  • Strong communication and customer service skills
  • Ability to work independently with minimal supervision
  • Previous experience as a foreman, superintendent, project manager, or service manager (Preferred)
  • Experience creating repair scopes or estimates (Preferred)
  • Insurance restoration experience (Preferred)
  • Experience with CompanyCam, AccuLynx, or similar software (Preferred)
  • Siding and gutter repair experience (Preferred)

Skills

  • Leak diagnosis
  • Roof repair
  • Customer service
  • Documentation
  • Quality control
  • Troubleshooting
  • Asphalt shingle roofing
  • Metal roofing
  • TPO roofing
  • EPDM roofing
  • Flashing assemblies
  • Skylight repair
  • Chimney repair
  • Roof penetration repair
  • Warranty repair
  • Service calls
  • Punch list completion
  • Quality-control correction
  • Professionalism
  • Expertise
  • CompanyCam
  • AccuLynx

Location

  • London, Ohio

Work Type

  • Full-Time
  • Year-Round Employment

Experience Level

  • Minimum 5 years of roofing experience
  • Experienced professional

Salary/Compensations

  • $30–$40 Per Hour
  • Performance Incentives

Benefits

  • Company Truck Provided
  • Company tools and equipment
  • Health insurance
  • Paid holidays
  • Paid time off
  • 401(k)
  • Paid training and certifications
  • Stable, year-round work
  • Career advancement opportunities

About the Company

  • Allstate Exteriors is one of Ohio's leading roofing and exterior restoration companies, serving homeowners and commercial property owners throughout Ohio and Florida.
  • Established and respected roofing company
  • Company that values quality, accountability, and doing the right thing