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About the Role

Barbacks are responsible for keeping the bar stocked and clean while assisting bartenders in providing prompt and friendly service to guests. This role is crucial for maintaining a positive guest experience and operational efficiency.

Responsibilities

• Maintaining a clean and organized bar.
• Maintaining proper product pars through bar pulls and inventories.
• Stocking liquor, beer, ice, wine, and glassware throughout the shift.
• Properly labeling, dating, covering, and refrigerating prepped items.
• Performing opening, closing, and side duties, including setting up/breaking down the bar, cleaning, and sweeping.
• Rotating product to maintain freshness.
• Putting away liquor/beer orders.
• Preparing fruit and making scratch recipes.
• Working with a sense of urgency.
• Approaching guests and welcoming them upon arrival.
• Assisting in communicating with guests, hosts, servers, and other bussers.
• Ensuring ongoing guest satisfaction by assisting with food delivery, pre-bussing, removing clutter, and reacting to guest needs.
• Responding to guest inquiries in a courteous and polite manner.
• Creating memorable experiences for guests.
• Entertaining guests to create "Raving Fans."
• Promptly and professionally handling guest issues and communicating problems and concerns to management.

Requirements

• This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Skills

• Assisting bartenders
• Providing prompt and friendly service
• Guest communication
• Guest issue resolution

Location

• Global

Work Type

• Full-time

Experience Level

• Entry Level

Salary/Compensations

• $11.35/hour
• Pay Range: $2 - $25

Benefits

• Comprehensive benefits package
• Health and well-being support
• Future planning assistance
• Work-life balance support

About the Company

• Hard Rock International (HRI) is a globally recognized company with venues in over 70 countries and 265 locations.
• HRI operates Rock Shops®, Live Performance Venues, and Cafes.
• HRI launched Hard Rock Digital in 2020, an online sportsbook, retail sportsbook, and internet gaming platform.
• HRI owns the world's largest collection of authentic music memorabilia.
• Hard Rock Hotels has been honored for outstanding guest satisfaction.
• HRI is a U.S. Best Managed Company.
• Hard Rock has been recognized as a Forbes Best Employer for Women, Diversity, and New Grads.
• Hard Rock Hotels & Casinos has received top rankings in executive satisfaction surveys.
• The Seminole Tribe of Florida acquired Hard Rock International in March 2007.
• Seminole Hard Rock Support Services was created to support all Hard Rock brands and lines of business.
• The company's mission is to bring fun and excitement to team members and guests.

Equal Opportunity

• Thank you for choosing us as your employer of choice!
• If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you!
• If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests.