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About the Role

As the first dedicated Senior Carrier Account Representative for Arrive Fresh, you will play a pivotal role in growing our produce capacity from the ground up. We are seeking an individual with a deep background in developing and managing produce/perishable carrier relationships.

Responsibilities

• Establishing and growing relationships with carrier partners to service our produce customers' needs.
• Providing best-in-class compliance and service.
• Procurement of freight carriers that meet all compliance requirements.
• Developing deep long-standing partnerships.
• Analyzing market conditions & carrier availability.
• Aligning capacity through surge/peak season to ensure all customers demand is met.
• Building strong relationships internally with Business Development, Tracking, and Client Success teams.
• Utilizing industry knowledge and expertise to efficiently resolve daily issues.

Requirements

• 5+ years of experience in carrier brokerage.
• 3+ years of experience in produce & floral.
• Familiarity with regulatory compliance set forth by the Food Safety Modernization Act (FSMA), Sanitary Transportation of Food (STF), and Perishable Agricultural Commodities Act (PACA).
• High energy with strong work ethic and passion for continuous improvement.
• A passion for the relentless delivery of best-in-class service to our carriers and customers.
• Proven ability to establish rapport and build relationships quickly.
• Ability to view complex issues as opportunities for growth and value amplification.
• Passion for learning.

Location

• Austin, TX

Work Type

• Casual dress code

Experience Level

• 5+ years experience
• 3+ years experience

Benefits

• Medical, dental, vision, life, disability, and supplemental coverage.
• Matching 401(k) program.
• Employee Resource Groups.
• Office wide engagement activities, team events, happy hours.
• Free on-site parking.
• Fully stocked coffee bar.
• Onsite gym.
• Free counseling sessions through Employee Assistance Program.
• Company paid holidays, paid vacation time and wellness days.
• 100% paid parental leave.
• Referral Program.
• Relocation assistance.

About the Company

• Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year.
• Committed to providing employees with a meaningful work experience.
• Established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.
• Arrive Fresh relentlessly delivers innovative, compliant, and precision-driven cold-chain solutions with world-class service.
• Recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work.
• Employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.