Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As a Store Manager at JACK & JONES, you will take ownership of a high-volume store, leading your team to deliver strong results while creating a motivating and supportive environment. You will be part of a global fashion brand, building a business, developing talent, and shaping the customer experience.

Responsibilities

• Lead, coach, and develop a team of 7–15 colleagues, building a strong and engaged store culture.
• Conduct regular performance conversations, feedback, and development planning.
• Set clear expectations and drive accountability across the team.
• Ensure company policies, procedures, and values are consistently followed.
• Own and drive key KPIs including sales, conversion, ATV, UPT, and profitability.
• Analyze performance and implement action plans to improve results.
• Ensure delivery of exceptional customer service and strong selling behaviors.
• Maintain high standards in visual merchandising and product presentation.
• Oversee all day-to-day store operations, including scheduling, inventory, and stock flow.
• Ensure efficient execution of store opening/closing procedures and operational processes.
• Maintain a clean, organized, and customer-ready store environment.
• Manage store communication and ensure timely follow-up on business needs.
• Lead end-to-end recruitment, including interviews and hiring decisions.
• Deliver structured onboarding and training to new team members.
• Build a strong internal talent pipeline and support team progression.
• Ensure compliance with all company policies, procedures, and operational standards.
• Maintain strong loss prevention practices, including cash and inventory control.
• Lead and uphold Health & Safety standards, ensuring a safe environment for team and customers.

Requirements

• 2–5+ years of experience as a Store Manager or high-performing Assistant Manager in a high-volume retail environment.
• Proven track record of driving sales performance and achieving KPIs.
• Strong leadership skills with experience in coaching, performance management, and team development.
• Experience managing recruitment, onboarding, and employee development.
• Highly commercially minded, with the ability to analyze data and take decisive action.
• Strong operational and organizational skills, with experience managing store processes and compliance.
• Hands-on, solutions-oriented, and comfortable working in a fast-paced environment.
• Passionate about fashion, trends, and delivering great customer experiences.
• Experience with brands such as Zara, H&M, Uniqlo, or similar is considered an asset.

Skills

• Leadership
• Coaching
• Performance Management
• Team Development
• Recruitment
• Onboarding
• Sales Performance Analysis
• KPI Achievement
• Commercial Acumen
• Data Analysis
• Operational Management
• Organizational Skills
• Process Management
• Compliance
• Customer Service
• Visual Merchandising
• Loss Prevention
• Inventory Management
• Health & Safety Standards

Location

• Smith Haven Mall

Work Type

• Full-time

Experience Level

• 2-5+ years

Salary/Compensations

• Starting at $60,000.00 + Bonus

Benefits

• Competitive salary + performance-based bonus
• Comprehensive benefits package (medical, dental, vision)
• Generous paid time off + personal days
• Employee discount across BESTSELLER brands
• Opportunity to grow within a renowned global company expanding in the US market
• Play a key role in building and scaling JACK & JONES in a high-growth environment
• Exposure to high-volume retail operations with full ownership at store level
• Opportunities to lead new store openings, projects, and cross-functional initiatives
• Access to ongoing leadership development and international career opportunities

About the Company

• JACK & JONES is high-quality fashion for young men.
• Founded in 1990, it is now the largest business unit within BESTSELLER and, with 1000+ stores worldwide, one of the leading menswear retailers globally.
• With denim at its core, JACK & JONES combines heritage with innovation to deliver contemporary fashion.

Equal Opportunity

• We provide equal opportunities for everyone, irrespective of gender, age, ethnicity, national origin, sexual orientation, disability, or religious background, while creating an empowering environment where people can thrive and develop.