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About the Role

Through your passion and motivation, you sell memorable experiences to guests. You are professional and knowledgeable about your property, building strong relationships and creating bonds with your guests.

Responsibilities

• Actively conduct prospecting efforts to assist in generating new business opportunities primarily for the group sales team along with other revenue streams for the hotel including Catering and Business Travel.
• Participate in tradeshows, conventions and promotional events.
• Maintain accounts, contact, activity and business details.
• Organize monthly team wide prospecting activities.
• Ensure prompt and courteous service is extended to both internal and external customers.
• Have a complete knowledge of hotel services and accommodations.
• Complete knowledge of competitive set hotels.
• Maintain regular attendance in compliance with Accor Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming in compliance with the company dress code.
• Comply at all times with Accor, Fairmont Hotels & Resorts and Fairmont Ausin standards and regulations to encourage safe and efficient hotel operations.
• Other duties as assigned.

Requirements

• Relevant sales experience is an asset.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Highly responsible & reliable.
• Excellent communication skills, both written and verbal required.
• Strong interpersonal and problem solving abilities.
• Self Starter.
• Team Player.

Work Type

• Permanent
• Full-Time

Benefits

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

About the Company

• Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations.
• Here, we believe in you and what you bring to the table.
• There are many opportunities for development and advancement.
• Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet.
• Together, we embody the vision of responsible hospitality.
• Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Equal Opportunity

• All your information will be kept confidential according to EEO guidelines.
• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
• Fairmont Austin is proud to be an Equal Opportunity Employer.