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About the Role

Travelers Europe is seeking a Director, Delivery Lead to join our team in London. This role will leverage expertise to lead and influence Agile practices at the Circle (team of teams) level, leading to the execution of the Program Increment (PI) plan for a Circle or program. The Delivery Lead will partner with key stakeholders to deliver a portfolio of solutions and capabilities with responsiveness, speed to market, efficiency, predictability, and quality. This role will optimize the flow of work, creatively solve problems, and champion continuous improvement.

Responsibilities

Optimize the flow of valuable solutions in a multi-team environment by reducing dependencies, hand-offs, and systemic waste.
Plan and facilitate Program Increment planning events.
Ensure work is incorporated in Program Increment plans and capacity is reserved for technical and operational enablers, refactoring, and unknowns.
Build feedback loops through cross-team reviews and engage all key stakeholders, promoting faster learning cycles.
Drive relentless improvement through multi-team retrospectives, metrics, assessment analysis, and other means.
Escalate and track risks and impediments to eliminate systemic waste to improve the flow of value.
Create transparency into the progress of cross-team work through visible boards, operational metrics, forums, and dashboards.
Manage cross-team dynamics.
Coordinate team building and cross-team communication.
Promote and teach effective software delivery practices.
Provide input on resourcing to address critical bottlenecks.

Requirements

Previous experience in an agile/execution role delivering technology solutions on a demanding schedule.
Experience with delivery of several epics, releases and versions.
Experience with application of a wide variety of patterns and techniques (i.e., multi-team planning techniques, facilitating retrospectives, dependency management, etc.).
Programming/development experience.
Strong technical knowledge.
Deep strategic mindset.
Proven analytical skills and experience making decisions based on hard and soft data.
Strong knowledge of the line of business.
Ability to develop and leverage business and/or vendor partnerships.
Ability to consult on business priorities.
Ability to optimize value through solution identification aligned with business objectives.

Skills

Agile practices
Delivery Lead
Program Increment (PI) planning
KPIs
Metrics
Dashboards
Continuous improvement
Software delivery practices

Location

London

Work Type

Hybrid
Full-time

Experience Level

Director

Education Level

Bachelor's degree (preferred)

Benefits

Private Medical Insurance (single cover provided, option to add dependents)
Retirement Pension Plan with core company contribution and increased contribution if employee contributes
Minimum 25 days holiday entitlement annually, with the option to purchase additional days up to 35 days
Wellness Programme including tools, discounts, resources, and mental health support with access to free professional counseling services
Volunteer Encouragement through Matching Gift and Volunteer Rewards programme

About the Company

Travelers is one of the best property casualty insurers in the industry for over 170 years.
Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis.
Travelers has more than 30,000 employees in the United States, Canada, the United Kingdom, and Ireland.
Travelers has been recognized by organizations such as G.I. Jobs and Military Times.
Employees are valuable assets to their hometowns, volunteering for important causes each year.

Equal Opportunity

Travelers is an equal opportunity employer.
We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
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