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About the Role
We are looking for a friendly and organised Receptionist to be the first point of contact for our guests. As a key member of our front-of-house team, you will set the tone for their arrival and help ensure a smooth operation at the restaurant.
Responsibilities
- Greet guests with a warm and friendly attitude, ensuring they feel valued from the moment they enter.
- Manage and coordinate reservations efficiently, optimizing table turnover and guest experience.
- Answer phone calls and emails in a timely and professional manner, providing information and assistance as needed.
- Assist with administrative tasks, including preparing reports and managing guest feedback.
- Collaborate closely with the front-of-house and kitchen teams to ensure seamless service delivery.
Requirements
- Previous experience as a receptionist or in a similar customer service role (approx. 1-2 years).
- Exceptional interpersonal and communication skills, with a friendly and professional demeanor.
- Strong organizational skills and attention to detail to manage reservations effectively.
- Proficient in using modern POS systems and Microsoft Office applications.
- Ability to work well under pressure in a busy environment.
- The legal right to work in the UK and flexibility to work evenings and weekends when required.
Location
- Fitzrovia
Work Type
- Full-time
- Evenings
- Weekends
Experience Level
- 1-2 years
Salary/Compensations
- £15.50 – £17.00 per hour
- £36,270 – £40,000 indicative annual earnings
Benefits
- 29 days holiday per year including public holidays (pro rata).
- Meals on duty
- Generous staff discount
- Structured training
- Tastings
- Clear progression in a growing group.
- Company pension scheme.
About the Company
- At Motorino, we are dedicated to providing an exceptional dining experience accentuated by our welcoming atmosphere and professional service.
- Nestled in the vibrant Fitzrovia area, we offer our guests a blend of modern London-Italian cuisine and seasonal ingredients, crafted by our talented kitchen team.