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About the Role
As Assistant Night Manager, you will deputize in the absence of the Night Manager, making decisions and solving problems. Your role will include running night audit, health and safety checks, night security walks, and dealing with all guest requests. This role offers career training through nationally recognized apprenticeships and brand training, with opportunities for internal development and progression into Head of Department positions.
Responsibilities
- Deputise in the absence of the Night Manager
- Make decisions and solve problems
- Run night audit
- Perform health and safety checks
- Conduct night security walks
- Deal with all guest requests
- Provide detailed handovers for the incoming shift and Duty Manager
Requirements
- Strong background in Front of House or Reception operations
- Great communication skills
- Excellent customer service skills
- Flexibility to work a range of shifts and days
Skills
- Front of House operations
- Reception operations
- Decision making
- Problem solving
- Night audit
- Health and safety checks
- Security
- Guest relations
- Communication
- Customer service
Location
- Bexley
Work Type
- 40 hours per week
- Full-time
Experience Level
- Assistant Night Manager
Education Level
- Apprenticeships
Salary/Compensations
- £28,516.80 per annum
- £13.71 per hour
Benefits
- Exclusive discounts for you, your friends and family
- Valor team member rates at UK hotels (from £30 B&B)
- Discounted stays for friends and family
- 50% discount when dining in Restaurants and Bars
- Free meals while on duty
- Access to high-street discounts
- Cycle To Work Scheme (up to 40% savings)
- Refer-a-friend bonuses (starting at £250)
- Wellness activities (healthy lunches, wellbeing walks, pay day treats, #HealthyHabits campaign)
- Employee Assistance Programme (confidential advice, 24/7)
- Healthcare Cash Plan options (from £5 per month)
- Fully funded apprenticeship programmes
- Internal development programmes
- Monthly and annual team member service awards
About the Company
- Holiday Inn London - Bexley
- We are open 7 days a week 365 days a year
- We actively encourage internal development and progression
Equal Opportunity
- We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.