Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Amex GBT is seeking HR professionals to join their team, focusing on building and nurturing the best team in travel. This role involves supporting colleagues and providing a positive work environment through expert HR guidance and problem resolution.
Responsibilities
- Provide advice, support, and consultation on broad-ranging employee matters, policy interpretation, and employment issues.
- Investigate colleague complaints and concerns, gather documentation, and resolve issues on behalf of GBT.
- Advise, guide, and resolve cases to ensure a positive work environment for all colleagues.
- Partner with leaders to deliver training on best practices, problem management, and grievance response.
- Support analysis of casework trends, survey results, and complaints to identify areas for work environment and culture improvement.
- Support end-to-end people processes by maintaining positive relationships with business leaders and HR colleagues.
Requirements
- Experience in HR, ideally with exposure to employee relations.
- Degree in Human Resources or CIPD (level 3) in lieu of experience.
- Absolute attention to detail and commitment to high standards.
- Self-starter with a growth mindset, thriving in fast-paced environments.
- Outstanding communication skills, including active listening, kind advice, authoritative speaking, and clear writing.
- Tactful, quick-thinking, and persuasive in controversial or confrontational situations.
- Natural intellectual curiosity and a passion for continuous learning and development.
Skills
- Employee Relations
- HR Policy Interpretation
- Complaint Investigation
- Training Delivery
- Data Analysis
- Relationship Management
- Communication
- Problem Solving
- Conflict Resolution
Location
- Manchester, United Kingdom
Work Type
- Full-time
Experience Level
- Entry Level
- Mid Level
Education Level
- Degree in Human Resources
- CIPD Level 3
Benefits
- Flexible benefits tailored to each country.
- Health and welfare insurance plans.
- Retirement programs.
- Parental leave.
- Adoption assistance.
- Wellbeing resources.
- Travel perks with deals from major travel providers.
- Access to over 20,000 courses on a learning platform.
- Leadership courses.
- Internal job openings prioritized.
About the Company
- Amex GBT is a place where colleagues find inspiration in travel as a force for good and can make an impact on the industry.
- We offer an inclusive and collaborative culture where your voice is valued.
- We are committed to championing Inclusion in every aspect of our business.
Equal Opportunity
- All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
- We are committed to providing reasonable accommodation to qualified individuals with disabilities.