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About the Role
As a Cashier/Guest Services Team Member, you will play a key role in delivering an exceptional guest experience. This is a fantastic opportunity to gain experience in a fast-paced, team-oriented restaurant environment. If you love providing excellent customer service and want to be part of a supportive team, we’d love to meet you.
Responsibilities
- Thrive in a fast-paced environment
- Maintain strong menu and product knowledge
- Greet guests with a friendly, welcoming attitude
- Take customer orders and accurately enter them into the POS system
- Handle cash and card transactions with accuracy
- Provide outstanding customer service by addressing questions and resolving concerns professionally
- Assist with food preparation and ensure timely order delivery
- Keep the dining area clean, organized, and inviting
- Work collaboratively with team members to ensure smooth operations
- Support Firehouse Subs Public Safety Foundation fundraising initiatives
Requirements
- Must be able to work Monday-Friday, with weekends as needed.
Skills
- Customer service
- Cash handling
- Order entry
- Food preparation
- Team collaboration
Location
- In-person
Work Type
- Full-time
- Part-time
- Day shift
Salary/Compensations
- Earn an additional $2–$4/hour in tips (amounts may vary)
- Cash tips + credit card tips paid out on your bi-weekly paycheck
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Employee discounts
- Flexible schedule
About the Company
- Our mission is to share our passion for hearty, flavorful food, deliver heartfelt service, and support public safety.
- We achieve this by investing in our team and our community, building a family-oriented culture, and serving high-quality, delicious subs every day.