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About the Role
As a Boutique Manager for Buccellati, you will embody the brand and provide exceptional service to all customers.
Responsibilities
- Manage boutique operations and administration, including legal compliance, inventory management, time management, after-sales service, and branding.
- Drive boutique performance and sales through sales management, in-store focus, event preparation and execution, reporting, and developer negotiation.
- Enhance customer focus through clienteling and service improvement.
- Lead team and people management, including team building, staff training, career development, and performance improvement.
Requirements
- Management leadership skills
- Operations skills
- Communication skills
- Problem identification and resolution skills
- Business acumen
- Logical thinking
- Customer analysis skills
Benefits
- Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons.
- We encourage our people to be curious, drive their own career, and dream big.
About the Company
- Buccellati is an Italian jewellery, high-jewellery and silversmithing Maison founded in 1919, admired in the world for its craftmanship and the uniqueness of its creations.
- The Buccellati jewels stand out for their design and for the techniques used to create them, such as the hand-engraving technique, dating back to the goldsmithing traditions of the Italian “bottega” of the Renaissance times.
- The Maison’s unrelenting desire to create objects of rare beauty has made Buccellati renowned in the world for a style that is distinct, inimitable and imbued with sophisticated Milanese heritage, at once glamourous and contemporary.
- The Maison has been part of the global luxury group Richemont since September 2019 and the Buccellati family is still present in the Company to perpetuate its style and unparalleled craftsmanship tradition.