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About the Role

The Facilities Manager delivers facilities management services across a portfolio of owned and leased assets to meet the needs of Property and Development NSW and NSW Government Client Agencies. The role is responsible for managing building and equipment maintenance schedules, invoicing, contractor management, physical space, and the experience of people within a given asset or portfolio.

Responsibilities

• Manage scheduled and ad-hoc works to ensure continuity of property services with minimal disruption.
• Conduct regular property and asset inspections.
• Oversee preventative and reactive maintenance, ensuring compliance with statutory and regulatory obligations.
• Manage vendor performance, quotes, invoices, and procurement activities.
• Analyze Help Desk data to ensure SLA and KPI compliance.
• Identify opportunities for cost savings, innovation, and service improvement.
• Build strong relationships with PDNSW, Client Agencies, landlords, and suppliers.
• Lead stakeholder meetings and ensure contractual deliverables are met.
• Contribute to monthly reporting with insights and commentary.
• Support scheduled routine tasks and preventative maintenance planning.
• Ensure new equipment is managed under defect liability periods.
• Review statutory maintenance data and update asset registers.
• Ensure safety systems, risk assessments, and compliance documentation are in place.
• Collaborate with EHS and Sustainability teams to support reporting, cost-saving initiatives, and sustainable practices.
• Manage budgets, forecasts, and maintenance expenditure.
• Provide variance commentary and contribute to annual budget preparation.

Requirements

• 5+ years’ experience as a Facilities Manager (non-technical assets).
• 2+ years as a Senior FM (technical assets) preferred.
• Experience managing multi-site portfolios and contractors.
• Strong communication, stakeholder management, and customer-focused mindset.
• Financial management capability.
• High proficiency with FM systems and commercial property software.
• Strengths in planning, organisation, risk management, and data-driven decision-making.

Skills

• Facilities Management
• Stakeholder Management
• Customer Service
• Financial Management
• FM Systems
• Commercial Property Software
• Planning
• Organisation
• Risk Management
• Data-Driven Decision-Making

Location

• NSW

Work Type

• Full-time

Experience Level

• 5+ years Facilities Manager
• 2+ years Senior FM preferred

Education Level

• Diploma in Facilities Management or trade qualification (highly regarded)

About the Company

• Cushman & Wakefield (NYSE: CWK) is a global leader in real estate services, leveraging our specialized expertise to deliver innovative solutions and exceptional value to owners and occupiers.
• With 52,000 employees in nearly 400 offices across 60 countries, we are one of the largest firms in the industry, with more than 100 years of history.
• In 2023, we generated $9.5 billion in revenue from our core services.
• To learn more, visit www.careers.cushmanwakefield.com.

Equal Opportunity

• As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply.
• Cushman & Wakefield promotes safety at all times.