About the Role
Responsible for tailoring, altering, and repairing hotel uniforms, linens, and guests’ clothing.
Responsibilities
- Maintain good and professional relationships with colleagues, supervisors, and other departments.
- Adhere to Four Seasons' Code of Business Conduct and Employment Policies (Categories 1 & 2).
- Assist with housekeeping duties as directed.
- Support other departmental tasks as needed.
- Tailor, alter, and repair uniforms, guest room linens, F&B linens, and curtains.
- Assist with uniform distribution.
- Handle guest clothing repairs.
- Maintain an organized and clean sewing area.
- Perform other duties as assigned by supervisors.
- Report any loss or damage of uniforms and linens to supervisors.
- Manage inventory of sewing supplies.
- Demonstrate flexibility in work arrangements.
- Possess specialized knowledge of sewing machine operation.
- Skilled in operating office equipment (copiers, scanners, phones, etc.).
- Basic skills in Microsoft Office.
- Ability to read, write, and converse in Japanese and English.
- Basic understanding of internal controls.
- Understand hotel quality and service standards.
- Exhibit a high level of hospitality awareness.
Requirements
- High school diploma or equivalent experience.
- Previous tailoring or garment repair experience preferred.
Skills
- Excellent communication skills (written and verbal).
- Ethical judgment and action.
- Ability to manage work plans and progress.
- Strong interpersonal skills.
- Multitasking ability.
- Ability to perform tasks safely and in an organized manner.
- Sewing machine operation.
- Office equipment operation.
- Microsoft Office basic operation.
- Japanese and English reading, writing, and speaking.
- High hospitality awareness.
Location
- Tokyo
Work Type
- Full-time
Experience Level
- Preferred experience in tailoring or garment repair
Education Level
- High school diploma or equivalent
About the Company
- Four Seasons is powered by its people, a collective of individuals striving for improvement and mutual respect.
- Team members create exceptional guest experiences through a commitment to luxury and genuine heart.
- The company believes in recognizing individuals and fostering a world-class employee experience and culture.
- Four Seasons' purpose is to create lasting impressions through genuine connections.
- Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality.
- Offers the opportunity to build a lifelong career with global potential and a sense of pride.
