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About the Role
The Olympic Club is seeking a Food and Beverage Manager for its Lakeside Clubhouse. This role oversees daily operations of various outlets and assists with club events, ensuring exceptional member experiences.
Responsibilities
- Manage service in the Champions Bar, main dining room, and banquets.
- Coordinate banquets and in-house special events with the Catering department.
- Provide floor supervision during restaurant and banquet service.
- Assist with the overall direction, execution, and coordination of F&B and Banquet operations.
- Interact with members to ensure the quality of guest and member service.
- Maintain reservations via email and phone.
- Update the Club website.
- Address employee issues on the spot and report them for resolution.
- Uphold Olympic Club standards and procedures for Food and Beverage staff.
- Conduct daily pre-shift meetings.
- Assist with comprehensive training sessions for staff.
- Expedite food in restaurants to monitor consistency and timeliness.
- Manage Northstar POS for food and wine menu revisions.
- Ensure compliance with all occupational, health and safety standards, alcohol service laws, and Club policies.
- Respond to and resolve member/guest inquiries, issues, concerns, or dining experiences.
Requirements
- Candidate should have a passion for creating outstanding guest service experiences.
- Must be able to ensure all member requests and expectations are met and exceeded daily.
- Must be able to work proactively and anticipate service needs.
- Must function as a team player.
- Must be able to think clearly, analyze, and resolve problems in a timely manner.
- Must exercise good judgment in all situations.
- Strong computer skills, including Northstar POS, Excel, and Outlook.
- Ability and knowledge to update the Club website.
Skills
- Northstar POS
- Excel
- Outlook
- Project management
- Effective communication
- Problem analysis
- Problem resolution
- Organizational skills
Location
- San Francisco
Work Type
- Full-time
Experience Level
- 3-5 years previous supervisory/management experience in a hospitality environment
- Union experience preferred
Benefits
- Health, dental, and vision insurance
- Life insurance
- Commuter benefit program
- Employee Assistance Program (EAP)
- Lunch and dinner provided daily
- Free golf on Mondays
- Variety of sports and social events for employees
About the Company
- The Olympic Club is a private member athletic and country club in San Francisco.
- Members enjoy 2 campuses, 19 sports, world-renowned golf courses, exceptional social and athletic programs, 18 hotel rooms, and 5 Food & Beverage outlets.
- The City Clubhouse is located one block from Union Square and within easy walking distance of the Powell Street BART station.
- The Lakeside Clubhouse sits next to the ocean on the border of San Francisco and Daly City.
Equal Opportunity
- EOE M/F/D/V.
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.