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About the Role

The Metropolitan Club is seeking a strategic, collaborative, and execution-oriented Communications Manager to lead the club’s communications, content strategy, and marketing initiatives. This role supports a wide range of programs and marketing efforts to strengthen the club’s brand, drive member engagement, advance key business objectives, and enhance the overall member and guest experience.

Responsibilities

• Manage all member-facing communications, including weekly emails, announcements, digital content, and development of marketing collateral.
• Maintain and update the club website, mobile app, and online events calendar, ensuring information is accurate, timely, and engaging.
• Design and produce promotional materials including event flyers, menus, brochures, and other marketing assets that align with brand standards.
• Manage the end-to-end production of the club’s monthly magazine publication including content development, editorial coordination, layout design, and final print production and distribution.
• Ensure brand consistency and quality standards by translating business-aligned objectives into compelling messaging and content across all member and guest touchpoints.
• Coordinate and execute integrated marketing campaigns, including content creation, copywriting, design oversight, scheduling, and performance reporting.
• Attend Club events to capture photography and video content for use across marketing, communications, and social media channels.
• Manage and maintain the Club's digital asset library, including photography, video, and branded materials.
• Partner with department leaders to develop and execute communications and marketing strategies that increase member participation, promote key programming, and club-wide initiatives.
• Maintain and optimize communication processes and workflows to enhance efficiency and ensure seamless delivery of communications.
• Work directly with Marketing & PR Committee to develop content strategy and manage ongoing social media presence across Instagram, Facebook, and LinkedIn.
• Maintain a high level of professionalism and a commitment to excellence in interactions with members, guests, and staff representing club brand and values.
• Support special projects and other duties as assigned.

Requirements

• Bachelor’s degree in Communications, Marketing, Business, Public Relations, or related.
• Experience in a private club, hospitality, or luxury service environments strongly preferred.
• Proven ability to lead and manage multiple projects simultaneously while delivering results in a fast-paced, deadline-driven environment.
• High attention to detail with strong written, verbal, editorial, and proofreading skills.
• Strong project management, organizational, and time-management abilities.
• Proficiency in Adobe Creative Suite, Microsoft Office or similar tools.
• Experience with website content management systems, email marketing platforms and CRM software (e.g., Jonas, Hubspot, Mailchimp, or similar).
• Photography, videography, and content creation experience are highly desired.
• Ability to work occasional evenings, weekends, special events, and select holidays as required.

Skills

• Adobe Creative Suite
• Microsoft Office
• Website content management systems
• Email marketing platforms
• CRM software
• Photography
• Videography
• Content creation
• Project management
• Organizational skills
• Time-management abilities
• Written communication
• Verbal communication
• Editorial skills
• Proofreading skills

Location

• San Francisco

Work Type

• On-site

Experience Level

• Mid-level

Education Level

• Bachelor's degree

Salary/Compensations

• $75,000 to $85,000

Benefits

• Health, Dental, Vision, and Life Insurance Benefits
• Short- and long-term disability
• 401(k) Retirement Plan
• Annual Employee Holiday Fund
• Generous PTO plan

About the Company

• Founded with a commitment to tradition and refined social connection, the Metropolitan Club stands as a beacon of elegance in the heart of San Francisco.
• As a premier private club, we provide our members with an unparalleled sanctuary for professional networking and social engagement.
• Our heritage is built upon a foundation of "membership by invitation," ensuring a community of distinguished individuals who value discretion and exceptional service.
• Joining our leadership team means becoming a steward of this legacy, fostering a culture where every member and guest is greeted with the highest standard of hospitality.

Equal Opportunity

• The Metropolitan Club is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.