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About the Role

The ASPCA is seeking a talented, highly organized, and motivated individual to provide top-notch administrative and logistical management for seventeen veterinary professional training programs across the organization. The Sr. Manager plays a critical role in promoting and implementing streamlined and efficient communication among and between programs, veterinary schools, and students to ensure each student is supported throughout their time with the ASPCA. This individual serves as ambassador and primary point of contact for veterinary schools and trainees, streamlining and centralizing administration, communications, and data tracking, and ensuring that the ASPCA continues to be a leader in training veterinary professionals.

Responsibilities

Provide warm, welcoming, supportive, and timely communication with students and veterinary professionals; serve as initial point of contact to provide a seamless response and follow-through on requests.
Manage day to day administrative tasks and provide project management support, including but not limited to taking and organizing meeting notes and action items, managing travel reimbursements and stipends, and leading the administrative aspects of coordinating ASPCA training programs.
Work closely with the VP to develop and maintain relationships with veterinary and veterinary technician schools to ensure working relationships with student services offices, student clubs, and other educational stakeholders.
Work closely with the VP to collaborate with ASPCA departments such as Campus Relations, Veterinary Scholarship, Communications, and Learning and Development to align efforts with broader organizational goals and ensure that the initiatives and operations of educational programs co-exist and communicate seamlessly with stakeholders across the organization.
Support program scheduling, answer inquiries throughout the year via phone and email.
Build and maintain a network of contacts to aid in program development and strengthen program alumni connections.
Collaborate with Communications to create and update content for the Veterinary Internship and Residency Matching Program (VIRMP), the ASPCA website, and other applicant-facing resources.
Assist with recruitment, scheduling, and reimbursements for Practitioner Pathway participants.
Manage ad hoc lecture requests and communications from faculty and students through a shared database (Uni-fy) and ensure content delivery and follow-up with ASPCA subject matter experts.
Work with the ASPCA Program and Learning Impact Measurement (PLIM) team to assess training program effectiveness, identify trends, and inform future strategies.
Collaborate with Legal and program teams to ensure all student paperwork, permissions, and appropriate licensure is completed prior to the start of each trainee’s programs.
Provide coordination and alignment between ASPCA training programs, including compliance with all state and college requirements and administration of student reviews.
Institute process improvements to simplify and streamline workflows where appropriate.
Work across departments and with external partners to plan, organize, and facilitate conferences and other education events, including the annual Shelter Medicine Conference, the ASPCA’s weekend course in Community Centered Medicine, and ad hoc external speaking events at veterinary colleges and technician training programs, ensuring delivery and follow up.
Collaborate with the VP and other subject matter experts in the creation of virtual learning material in a learning management system (LMS).
Track and manage conference or other event budgets.
Aid in the scheduling of rounds, journal clubs, and other training events for ASPCA clinical training programs.

Requirements

Ability to build, maintain and strengthen relationships across internal teams and with external partners (veterinary colleges and technician programs, veterinarians, professional students, etc.); previous campus engagement experience preferred.
Passionate about promoting learning and educational connections.
Strong working knowledge in Microsoft Office applications (Excel, Outlook, Word, and PowerPoint) and comfort learning new technologies required.
Prior success executing complex projects on time with high quality outcomes.
Strong organizational, communication, and client service skills that reflect a commitment to direct, service-oriented interactions.
Ability to work effectively in a home office with frequent virtual meetings and points of communication across teams.
Proactive in nature with the ability to anticipate needs and connect programs.
Demonstrates sound judgement, diplomacy, patience, persistence and the ability to work under strict deadlines.
Solutions-focused problem-solver excited to drive progress with input from multiple colleagues.
Ability to exemplify ASPCA’s core values and behavioral competencies.

Skills

Microsoft Office applications (Excel, Outlook, Word, and PowerPoint)
Learning management software (LMS) administration
Project management
Client service
Communication
Organizational skills

Location

Remote (United States)
New York City (preferred proximity)

Work Type

Remote
Full-time

Experience Level

Minimum 5 years experience planning and implementing conferences or other educational events
Minimum 3 years experience providing client service and administrative support
Minimum 2 years experience managing projects

Education Level

Bachelor's degree or equivalent work experience
Post-secondary education and/or training in education, teaching or veterinary science preferred

Salary/Compensations

Zone 1: $75,000 - $79,000 annually
Zone 2: $82,000 - $87,000 annually
Zone 3: $90,000 - $95,000 annually

Benefits

Affordable health coverage, including medical, employer-paid dental and optional vision coverage.
Flexible time off that includes vacation time, paid personal time, sick time, bereavement time, paid parental leave, and 10 company paid holidays.
401(k) plan with generous employer contributions (dollar-for-dollar match up to 4% and an additional 4% contribution).
Robust professional development opportunities, including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field and more.

About the Company

The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law.
As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.
The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.
The ASPCA also operates programs and services that extend nationwide.
We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.
At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission.
Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives.
They join the ASPCA to learn, grow, and continually do their best work on behalf of animals.
We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives.
We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.

Equal Opportunity

We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.