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About the Role

The Student Accountability and Investigations Specialist plays a critical role in fostering a safe, respectful, and accountable learning environment at Fanshawe. This role ensures that concerns related to non-academic student behavior are addressed through fair, consistent, and legally sound processes, contributing to a coordinated institutional approach to student conduct.

Responsibilities

• Investigate non-academic student misconduct, including receiving and reviewing reports, conducting initial case assessments, and determining appropriate resolution pathways.
• Apply policies and legislative requirements during case assessment and triage, including FIPPA, non-academic misconduct, sexual violence, human rights, free speech, and acceptable use of technology.
• Initiate conduct investigations in accordance with College policy and procedural fairness principles.
• Conduct impartial investigations by interviewing complainants, respondents, and witnesses, and gathering relevant information in a respectful, trauma-informed manner.
• Collect, review, and analyze evidence, including written statements, institutional records, security reports, electronic communications, social media content, and video documentation.
• Liaise with internal stakeholders to support investigations and gather information.
• Assess the credibility and reliability of information and synthesize evidence to establish findings of fact.
• Prepare comprehensive investigation reports summarizing allegations, investigation steps, evidence, findings of fact, and recommendations.
• Identify and communicate potential safety concerns or risk issues and consult with appropriate institutional partners.
• Ensure investigations are conducted and documented in accordance with established timelines, procedural fairness standards, and College policies.
• Identify indicators of elevated risk to personal or campus safety and refer to leadership and student support services.
• Assess reports to determine if concerns can be addressed through restorative or informal resolution processes.
• Facilitate restorative conversations, mediation, or other dialogue-based processes where appropriate.
• Support affected parties and respondents in identifying the impact of behaviors and exploring opportunities to repair harm.
• Develop and document restorative agreements, behavioral agreements, or educational outcomes.
• Monitor compliance with restorative agreements or informal resolutions and follow up with involved parties.
• Provide guidance to students on expectations for respectful behavior, accountability, and responsible community participation.
• Consult with management regarding the appropriateness of restorative or informal resolution approaches in complex cases.
• Refer cases to formal investigation where restorative or informal resolution is not appropriate, unsuccessful, or where safety concerns emerge.
• Develop and deliver educational programming and presentations for students, faculty, and staff.
• Provide consultation and guidance to faculty, staff, and academic leadership on responding to student behavioral concerns.
• Promote awareness of conduct processes, restorative approaches, and available institutional supports.
• Collaborate with campus partners to develop educational resources, workshops, and communication materials.
• Participate in orientation programming, classroom visits, or campus events to educate students.
• Identify trends or recurring behavioral concerns and contribute to the development of targeted educational initiatives.
• Maintain comprehensive, accurate, and confidential case files.
• Document investigative steps, interviews, evidence collected, and relevant correspondence.
• Enter and maintain case information within institutional case management systems.
• Monitor timelines associated with investigations and resolution processes.
• Track and document restorative agreements, behavioral agreements, or other outcomes.
• Prepare case summaries or documentation for review and approval.
• Ensure the safeguarding, appropriate use, and controlled disclosure of sensitive student information.
• Participate in record retention and recovery for appeal processes and legal processes.
• Collaborate with campus partners to ensure coordinated responses to student misconduct.
• Participate in institutional committees or intervention teams related to student behavior, safety, and wellbeing.
• Consult with internal stakeholders on the interpretation and application of policies.
• Identify emerging trends, systemic issues, or policy gaps and contribute recommendations for improvements.
• Support the development, review, and continuous improvement of policies, procedures, and operational guidelines.
• Contribute to the development of institutional processes and tools that support effective conduct investigations.
• Foster collaborative relationships with internal and external partners.

Requirements

• Post-secondary 4-year degree in a relevant field such as law, criminology, public administration, social sciences, or a related discipline.
• Minimum 5 years’ progressively responsible experience in investigations related to people, employment, or student policies; student conduct administration; regulatory compliance; conflict resolution; or related fields involving complex case management and policy interpretation.
• Demonstrated experience conducting complex investigations, including gathering evidence, interviewing parties and witnesses, assessing credibility, and preparing written reports.
• Experience interpreting and applying institutional policies and legislation, including frameworks related to human rights, and student conduct processes.
• Experience working with sexual violence disclosures or complaints, or other highly sensitive matters, using trauma-informed and survivor-centered approaches.
• Experience facilitating or supporting informal resolution processes, including mediation, restorative dialogue, and behavioral agreements.
• Experience managing multiple complex cases simultaneously while maintaining accurate documentation, confidentiality, and adherence to procedural timelines.
• Demonstrated ability to collaborate effectively with a wide range of stakeholders.
• Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.
• Educational Credentials: While transcripts are not required for the interview, they are mandatory as a condition of employment.

Skills

• Investigative expertise
• Policy expertise
• Legislative expertise
• Impartial fact-finding
• Evidence analysis
• Report preparation
• Restorative resolution processes
• Education
• Collaboration
• Risk mitigation
• Case management
• Procedural fairness
• Trauma-informed approaches
• Survivor-centered approaches
• Mediation
• Restorative dialogue
• Conflict resolution
• Communication
• Recordkeeping
• Confidentiality
• Privacy legislation
• Records management

Location

• London, ON

Work Type

• Hybrid
• Full time

Experience Level

• Minimum 5 years’ progressively responsible experience

Education Level

• Post-secondary 4 year degree in a relevant field
• Graduate degree in a relevant field
• Law degree (JD/LLB)
• Relevant professional designation (e.g., CHRP/CHRL)

Salary/Compensations

• $80,478.00 - $120,360.00

Benefits

• Comprehensive Pension & Benefits
• Defined-benefit pension plan (through the CAAT Pension Plan)
• Dental coverage
• Disability coverage
• Travel insurance
• Extended health coverage
• Paid time off
• Scheduled holiday closure (winter season)
• Tuition & Professional Development: Eligible employees and their dependents can take select Fanshawe programs or courses at a reduced cost
• Employee and Family Assistance Program
• Corporate Discounts through CAUBO
• Professional development opportunities
• Tuition reimbursement and subsidy programs
• Professional development leave
• Subsidized maternity and parental leave
• Family tuition program

About the Company

• Fanshawe College thrives because of its people.
• We foster a culture of excellence and see opportunities to turn potential into impact.
• Leading with empathy, belonging, unity, learning and courage, we guide the learning journey of our students, ensuring they are ready for work and life, today and tomorrow.
• Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience.
• Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position.
• Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.
• Fanshawe College uses Workday to manage recruitment and hiring processes.
• Find a career you're proud of and unlock your potential in a supportive environment, surrounded by a community of lifelong learners and endless possibilities.
• A place where you belong: Embark on a fulfilling career journey with us! We're more than a job; at Fanshawe College you become part of a community that values your growth.
• We are dedicated to nurturing your success with exceptional resources, technology, and professional development.
• Educational Credentials: While transcripts are not required for the interview, they are mandatory as a condition of employment.
• Fanshawe College would like to acknowledge and honour the Anishinaabe, Lotinuhsyuní and Lenape people of southwestern Ontario as the traditional owners and custodians of the lands and waterways where Fanshawe College is located.

Equal Opportunity

• Fanshawe College is an equal opportunity employer.
• We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.
• Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process.
• If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the recruiter leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs.
• Accommodation requests per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act can be emailed to: askhr@fanshawe.ca