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About the Role

Alma Bank is seeking experienced Universal Bankers to perform a variety of duties to provide existing and potential customers with efficient and accurate services. This role involves opening accounts, explaining and processing investments and other financial services, and correcting records.

Responsibilities

• Interviews customers to obtain information and explain available financial services.
• Types account information and enters it into the computer.
• Assists customers with questions and investigates and corrects errors.
• Presents funds received from customers to the Teller for deposit and obtains receipts.
• Obtains records from fraud reporting agencies.
• Contacts customers regarding overdraft items and other transactions.
• Develops and maintains communication in a cooperative and professional manner with all levels of staff, members, and outside contacts.
• Handles all phases of teller operations, including collections, savings, demand deposits, and loan payments.
• Receives checks and cash for deposit, verifies amounts, and examines checks for endorsements.
• Cashes checks and pays out money after verification of signatures and customer balances.
• Enters customer transactions into the computer and issues computer-generated receipts.
• Orders daily supply of cash and counts incoming cash.
• Balances currency, coin, and checks in the cash drawer at the end of the shift.
• Removes deposits from, and counts and balances cash in, automated teller machines and night depositories.

Requirements

• Must be able to perform each essential duty satisfactorily.

Skills

• Customer service
• Financial services
• Account opening
• Investment processing
• Record correction
• Teller operations
• Cash handling
• Balancing
• Communication

Location

• Long Island City, New York
• Queens, New York
• New Jersey
• Long Island, New York
• Brooklyn, New York
• Bronx, New York

Work Type

• Full-time

Experience Level

• Experienced

Education Level

• Associate's degree or equivalent from a two-year college or technical school
• Six months to one year related experience and/or training

Salary/Compensations

• $40,000 - $47,000

Benefits

• Salary commensurate with experience
• Open and collaborative work environment
• Generous matching 401(k)
• Excellent healthcare coverage (medical/dental/vision)
• Short-term disability
• Long-term disability
• Life insurance
• Long-term care options

About the Company

• Alma Bank, headquartered in Long Island City, New York, has 13 branches located throughout Queens, NYC, New Jersey, Long Island, Brooklyn, and the Bronx.
• Alma Bank brings personal service back to personal banking with genuine banking professionals ready to serve customers and offer a full range of products and services.
• Alma delivers a private banking style experience to its business banking customers.

Equal Opportunity

• Alma Bank is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.