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About the Role

We are seeking a Commercial Account Associate, Complex Risks in Toronto to support our Commercial Lines Insurance accounts. This role requires responsiveness, strong time management, and property and casualty experience, ideal for someone with technical and systems expertise.

Responsibilities

• Manage commercial client accounts, including renewals, policy documentation, submissions, binders, certificates, and invoicing.
• Maintain accurate digital and physical client files in compliance with HUB standards and broker management systems.
• Support clients by responding to inquiries, preparing renewal packages, and participating in client meetings.
• Review and proof policies, calculate provincial taxes, prepare premium finance quotes, and ensure accuracy of account documentation.
• Monitor receivables, assist with collections, and help minimize Days Sales Outstanding (DSO).
• Coordinate with underwriters on submissions, follow up on outstanding items, and support market negotiations for commercial policies.
• Track abeyances, expiries, and reporting requirements to ensure timely processing and service delivery.
• Perform administrative support tasks, including database management, third-party requests, and insurance-related research.
• Ensure compliance with HUB standards in file management, including preparing files for storage.

Requirements

• Valid RIBO license required.
• Typically, 2-3 years of commercial insurance experience.
• Experience in market negotiations on commercial policies is an asset.
• Strong aptitude to learn new risks and keep up to date with emerging trends.
• Results-oriented and passionate, with a strong sense of accountability and client management skills.
• Detail-oriented with strong organization and prioritization skills.
• A solid team player who also possesses independence of thought.
• Proactive client-focused approach with effective negotiation and follow-up skills.
• Proficient in Microsoft Office: Word, Excel (formulas and pivot tables), PowerPoint and Outlook.
• Experience with Applied EPIC or similar insurance broker management systems.

Skills

• Property and casualty experience
• Technical and systems experience
• Time management
• Client management
• Negotiation
• Follow-up
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Applied EPIC or similar insurance broker management systems

Location

• Toronto

Work Type

• Full-time

Experience Level

• 2-5 years of relevant experience

Salary/Compensations

• $54,000 to $63,000

Benefits

• Extended health benefits
• Disability insurance
• RRSP matching
• Paid-time-off benefits
• Eligible bonuses
• Commissions for some positions
• HUB-sponsored training programs
• Tuition reimbursement
• Reimbursements for professional licensing and membership fees
• Special discounts on events, travel, accommodations, and personal home & auto insurance

About the Company

• HUB International is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services.
• Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities.
• We advise businesses and individuals on how to prepare for the unexpected.
• When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
• Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker.
• From offices located throughout North America, HUB's vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.
• For more information, please visit hubinternational.com.

Equal Opportunity

• At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are.
• If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you.