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About the Role

We are seeking a Commercial Account Associate, Trade Credit & Complex Risks in Toronto to support our specialized Commercial Lines accounts. This role is ideal for a responsive, detail-oriented, and organized individual with strong time management skills and a solid understanding of complex commercial insurance placements, particularly in trade credit, structured risk solutions, and complex commercial exposures.

Responsibilities

Manage Trade Credit and Complex Risk client accounts, including renewals, policy documentation, submissions, binders, certificates, invoicing, and endorsements.
Support the administration of trade credit policies, including buyer reporting requirements, limit requests, policy amendments, and insurer correspondence.
Maintain accurate digital and physical client files in compliance with HUB standards and broker management systems.
Respond to client inquiries, prepare renewal documentation, and participate in client and insurer meetings.
Review and proof policies, calculate provincial taxes, prepare premium finance quotes, and ensure accuracy of account documentation.
Coordinate with insurers and underwriters on submissions, follow up on outstanding items, and assist with negotiations for complex commercial and trade credit placements.
Track reporting timelines, policy expiries, receivables, and outstanding documentation to ensure timely processing and service delivery.
Monitor receivables, assist with collections, and help minimize Days Sales Outstanding (DSO).
Perform administrative support tasks, including database management, third-party requests, insurance-related research, and preparation of underwriting information.
Support the servicing of clients with domestic and multinational exposures across a variety of industries and complex risk profiles.
Ensure compliance with HUB standards in file management, including preparing files for storage and audit readiness.

Requirements

Valid RIBO license or ability to obtain in short order.
Proficiency with broker management systems and Microsoft Office applications.

Skills

Strong time management skills.
Solid understanding of complex commercial insurance placements.
Strong technical and systems experience.
Detail-oriented.
Highly organized.
Strong aptitude to learn complex risks and emerging market trends.
Results-oriented and client-focused.
Strong sense of accountability and relationship management skills.
Excellent organization, prioritization, and follow-up skills.
Strong analytical and problem-solving abilities with high attention to accuracy.
Strong team player with independence of thought and initiative.
Strong verbal and written communication skills.
Ability to manage competing priorities in a fast-paced environment.

Location

Toronto

Work Type

Full-time

Experience Level

2-3 years of commercial insurance experience, ideally within Trade Credit, Financial Lines, or Complex Risks.

Salary/Compensations

$55,000 to $60,000

Benefits

Flexible working arrangements
Generous time-off policies
HUB-sponsored training programs
Tuition reimbursement
Reimbursements for professional licensing and membership fees
Special discounts on events, travel, accommodations, and personal home & auto insurance
Extended health benefits
Disability insurance
RRSP matching
Paid-time-off benefits
Eligible bonuses
Commissions for some positions

About the Company

HUB International is a premier insurance brokerage with an expansive network of over 20,000 dedicated professionals across 500 offices in North America.
We advise businesses and individuals on how to prepare for the unexpected, offering risk services, claims management, and compliance support.
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services.
Our vast network of specialists provides peace of mind by protecting clients through unrelenting advocacy and tailored insurance solutions.
For more information, please visit hubinternational.com.

Equal Opportunity

At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are.
If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you.