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About the Role
DSV Air & Sea is seeking a dynamic and personable multi-tasker to join their team as a Customs Specialist, Entry Writer. This role is responsible for managing the inbound shipment process in adherence to local customs authority regulations and other relevant government agencies, ensuring timely customs release through excellent customer service and problem resolution.
Responsibilities
- Process customs entries and all other related government agency interfaces.
- Meet service level requirements in accordance with client standard operating procedure (SOP).
- Meet entry preparation and submission requirements based on client SOP, product service level and/or country and government agency requirements.
- Prioritize work based on estimated time of arrival (ETA), product service level, workflow processes, last free day and transportation mode.
- Classify entry per client SOP, Parts Database, and/or direction from licensed customs broker/classification specialist.
- Enter required shipment data and customs data into the brokerage system.
- Proactively work with government agencies and customs authorities to resolve issues.
- May fill the position of a lead in a brokerage group, managing dispatchers, documentation personnel and others as necessary to complete the customs entry process.
Requirements
- Ability to work with minimal supervision.
- Detail oriented, organized and able to effectively manage multiple priorities.
- Effective interpersonal skills and ability to communicate both orally and in writing.
- Working knowledge of OGA’s – FDA, FCC, USDA, FWS, etc.
- High level of customer service.
- Familiarity with customs regulations.
- Intermediate skills in Microsoft Outlook, Word and Excel.
- Ability to adapt to new software easily.
- Must be able to read, write, and speak English fluently.
- Excellent verbal and written communication skills a must.
Skills
- Customs entry processing
- Government agency interfaces
- Client SOP adherence
- Work prioritization
- Customs classification
- Brokerage system data entry
- Issue resolution with government agencies
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
Location
- USA - Buffalo, 237 Main St
Work Type
- Full Time
Experience Level
- 3-5 years experience working as an entry writer
Education Level
- License Customs Broker (preferred but not required)
Salary/Compensations
- $20-$28 per hour
Benefits
- Medical insurance
- Prescription insurance
- Dental insurance
- Vision insurance
- Life insurance
- Flexible spending accounts (FSAs)
- Health savings accounts (HSAs) (for eligible plans)
- Short-term disability coverage
- Long-term disability coverage
- Wellness resources
- Employee Assistance Program (EAP) services
- 401(k) plan with company matching contributions up to 5%
About the Company
- DSV is a global leader in transport and logistics, founded in Denmark in 1976. They are the world's 3rd largest supplier of global solutions within transport and logistics, adding value to customers' entire supply chains. DSV operates in over 80 countries, ensuring a steady supply of goods worldwide. They focus on innovation, digitalization, and collaboration, valuing inclusivity and diversity.
Equal Opportunity
- DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.
- If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com.
- If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.
- DSV reserves the right to defer or close a vacancy at any time.