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About the Role

As a Dealer, you will be in the heart of the casino, conducting the play of the game, interacting with guests, and guiding the table. Gateway offers a comprehensive training program and encourages self-motivation for career advancement into supervisory or management roles. This is an opportunity to grow your career in a national company with a stellar benefits package and competitive salary.

Responsibilities

• Computes wins or loses and bet settlements.
• Secures cards, chips and cash; authorizes and verifies all transactions and concentrates on table activities.
• Maintains appropriate game pace and proper game security.
• Contacts Dealer Supervisor when necessary to resolve disputes and game irregularities.

Requirements

• Minimum 1-year experience in a customer service role.
• Serving It Right (BC)/ Proserve (Alberta) certificate/ Smart Serve (Ontario).
• Sharp math skills to add and multiply numbers quickly and memorize repeated numerical combinations.
• Dealing experience is an asset.
• Completion of Deal Us In Phase I training within 30 days of start (in Alberta).
• Strong manual dexterity to deal cards with fluidity and manipulate stacks of chips.
• Ability to stand and/or sit for long periods of time as applicable.
• Outgoing, friendly energy and know how to deliver extraordinary service.
• Enjoy calculating numbers, memorizing combinations, and focusing on the details.
• Take pride in every game you deal and are eager to learn and master new games.
• Are a night owl who benefits from working flexible hours, evenings and weekends.
• Ability to talk to guests about events and promotions and enjoy working in a flexible, cooperative environment.

Skills

• Customer service
• Math skills
• Dealing
• Manual dexterity
• Communication

Location

• Canada

Work Type

• Part-Time

Experience Level

• Minimum 1-year experience in a customer service role

Education Level

• Serving It Right (BC)/ Proserve (Alberta) certificate/ Smart Serve (Ontario)
• Completion of Deal Us In Phase I training within 30 days of start (in Alberta)

Salary/Compensations

• $17.60 per hour

Benefits

• Full benefits package for full-time employees
• Retirement savings plan
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

About the Company

• Gateway is a national company with more than 27 locations throughout Canada.
• Gateway celebrates and empowers our team members.
• A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 30+ locations.
• Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment.
• Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service.

Equal Opportunity

• Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service.
• We are committed to providing an inclusive and barrier free candidate experience and work environment.
• If you require accommodation at any point during the recruitment and selection process, please let us know.