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About the Role

Responsible for all In-house Marketing Activities at the site. Primary responsibilities include direct management of the In-house Marketing Team, maintaining an acceptable conversion rate of resort occupancy, maintaining an excellent owner experience, and coordination with Resort, Front Line sales, In-House sales and Corporate/Regional In-House Marketing Directors/Managers.

Responsibilities

• Direct management of In-house Marketing Team: interview, hire and train employees; plan, assign and direct work; performance review; motivate, reward and provide disciplinary action when necessary (termination and conflict resolution).
• Maintain total site marketing conversion according to site marketing standards.
• Resolve issues pertaining to tour statuses, bookings, coding and etc.
• Order and maintain departmental supplies (collateral material, uniforms, etc.)
• Maintain copies of invitations and daily tour manifests for reference purposes.
• Run daily reports to include, but not limited to, Daily Arrival Report, Daily In-House Report, Five year owner arrival report.
• Prepare daily and weekly status reports to include, but not limited to, Show factors and conversion rates to be submitted in a timely manner for corporate deadlines.
• Compile data on each team member’s performance.
• Prepare additional reports deemed necessary by management.
• Coordinate with In-House and Front Line sales management with regard to tour seats available and potential tour flow.
• Ensure any pertinent information related to Marketing/Concierge is properly and timely disseminated.
• Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies).
• Submit employee payroll in timely manner.
• Perform other related functions not listed.

Requirements

• Timeshare experience in sales and marketing required
• Must be able to work flexible schedule which includes a rotating combination of days, nights, weekends, and holidays.
• Ability to deal with both customers and salespeople.
• Ability to focus on details.
• Ability to handle simultaneous situations.
• Ability to handle departmental problems and situations.
• Must be able to work independently.
• Must be able to interact with many other departments within the company

Skills

• Knowledgeable with commission payroll and understanding.
• Must be proficient at Microsoft Office.

Experience Level

• 2 years management or supervisory preferred or 2 year’s timeshare equivalent experience.

Salary/Compensations

• Generally starting at $70,304 - $70,304 per year plus commissions and bonuses.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

About the Company

• We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
• Our dedicated associates help the company achieve its mission to put the world on vacation.
• Innovation and growth keep our work interesting and fun.
• Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
• Hospitality is at the heart of all we do at Travel + Leisure Co.
• Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.
• We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience.
• Join our global team and build a career where memories start with you.
• Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs.
• We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year.
• We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.

Equal Opportunity

• We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.
• If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.